CrowdStrike Engineer

CrowdStrike Engineer

Employment Type: Full-Time Mid-Level

Department: Information Technology

CGS is seeking a skilled CrowdStrike Engineer to provide subject matter expertise in the areas of CrowdStrike security engineering & architecture policy design Tier 3 troubleshooting support and enterprise-wide deployment and application operations & maintenance.

CGS brings motivated highly skilled and creative people together to solve the governments most dynamic problems with cutting-edge technology. To carry out our mission we are seeking candidates who are excited to contribute to government innovationappreciate collaboration and can anticipate the needs of others. Here at CGS we offer an environment in which our employees feel supported and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Architecting configuring operating and maintaining EOUSAs EDR/NGAV platforms in areas such as protection suite which covers approximately 3000 Windows/Linux Servers and Cloud Workloads and approximately 18000 Internal Workstations including up to 3000 Virtual Desktop (VDI) workstations.
• Maintenance and configuration tasks for the EDR/NGAV platform may include but shall not be limited to:
  • Assisting with troubleshooting automated deployment installation issues;
  • Administering and maintaining the cloud platform including user roles policies dynamic groupings and other configuration items;
  • Creating updating enabling and disabling policies as required including: EDR sensor update policies content update policies next generation antivirus (NGAV) prevention policies Identity Protection policies USB device policies endpoint response policies firewall policies Falcon icon policies and host retention policies;
  • Configuring and deploying any additional EDR/NGAV feature modules purchased by EOUSA;
  • Creating dashboards and reports as directed;
  • Troubleshooting data integrity issues in the platform.
• Architecting/designing host group structures that enable the most efficient application of the above policies.
• The Contractor shall adhere to federal government and industry best practices when making configuration and architecture recommendations.
• Firewall protection enabled & enforced on all endpoints/workstations and servers to secure them against unauthorized ingress and egress traffic.
• Endpoint antivirus and anti-malware protection enabled & enforced for desktops laptops tablets and VDIs including Windows and macOS operating systems.
• Server antivirus and anti-malware protection enabled & enforced for physical virtual and cloud-hosted servers including Windows and Linux operating systems.
• Detect and block attacks intrusions and exploits in the USA environment including but not limited to: viruses trojans keyloggers adware/spyware password crackers and potentially unwanted programs (PUPs).
• Support the EOUSA Security Operations Center (SOC) in safely investigating & evaluating suspected malware that is identified by the CrowdStrike application. Assist in Incident Response handling and EDR actions as required by providing CrowdStrike telemetry data and analysis.
• Provide advice to the EOUSA SOC on emerging threats identified by the CrowdStrike platform.
• Support ongoing integration between EDR/NGAV platforms and EOUSA SOCs SIEM platform.
• Coordinate software updates with EEUT staff and other impacted stakeholders as required. Ensure tight integration with existing enterprise operating system baselines.
• Conduct testing and analysis as required in support of ongoing integration requirements with enterprise IT operations.
• Provide Tier 3 support to OCIO IT staffs and to local IT staffs at U.S. Attorneys District Office locations.
• Maintain a library of current application configurations in support of IT operations and SPA&A (Security Privacy Assessment & Authorization) requirements.
• Provide EDR program support to the CSS-ESS/USAProtect Program Manager Project Manager Chief Information Security Officer and Chief Information Officer as required.
• Provide reports and data feeds in support of USAProtect endpoint security dashboard views including servers workstations virtual machines (on-prem/cloud) laptops tablets and mobile devices.
• Regularly attend change control weekly status and project planning meetings. Submit change requests as needed. Resolve service request & incident report tickets and provide timely responses to customers.
• Provide planning design and integration support for EDR/NGAV as required to assist in EOUSAs Zero Trust Architecture implementation.
• Provide application information and data feeds in support of DOJs Security Posture Dashboard Report (SPDR) as required.

Qualifications:

• Bachelors in computer science business or other relevant discipline.
• The candidate shall have 2-5 years of experience in defining security utilization and performance requirements in mid-to-large sized enterprise environments within CrowdStrike Microsoft Defender etc.
• Preferred Certifications:
  • CrowdStrike Certified Falcon Administrator (CCFA) or platform equivalent
  • CrowdStrike Certified SIEM Engineer (CCSE) or platform equivalent
  • CrowdStrike Certified Cloud Specialist (CCCS) or platform equivalent

• Extensive demonstrated experience in design deployment optimization and advanced troubleshooting of EDR platforms such as CrowdStrike Microsoft Defender etc. within a large distributed (10000 endpoints 10 sites) enterprise environment.
• The resource should have experience with creating and updating policies protection rules installing services/applications removing duplicate records and troubleshooting issues with the EDR sensor cloud platform and related applications.
  • Examples of past experience include: resolving application performance related issues configuring dynamic grouping and experience interpreting Windows and Linux system logs.
• Familiarity with manual and automated (deployed) application installation procedures on Windows systems.
• Familiarity with manual and automated (deployed) application installation procedures on Linux systems.
• Familiarity with manual and automated (deployed) application installation procedures on macOS iOS and iPadOS systems.
• Proven ability to architect implement and manage complex firewall rules access rules indicators of attack (IOAs) indicators of compromise (IOCs) EDR/NGAV machine learning (ML) exclusions security configuration policies and USB device protection/control policies.
• Experience providing Tier 3 support to IT and security teams.
• Advanced experience in creating EDR/NGAV reports and dashboards for security analytics event trending compliance auditing and executive-level presentations from platforms such as CrowdStrike Microsoft Defender etc.
• Demonstrated ability to mentor junior engineers provide technical leadership and review the work of less-experienced team members fostering a collaborative working and learning environment.
• Expert ability to collaborate effectively with IT managers security teams and other stakeholders to validate configurations lead discussions on policy enhancements and provide advanced training.
• Strong technical writing skills for developing and maintaining comprehensive documentation standard operating procedures (SOPs) basic end user guides and advanced IT troubleshooting guides.
• Exceptional verbal and written communication skills including the ability to provide detailed progress exception and incident reports for technical audiences as well as summarized easy-to-understand reports for non-technical and executive audiences.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human technical and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years weve been growing our government-contracting portfolio and along the way weve created valuable partnerships by demonstrating a commitment to honesty professionalism and quality work.

Here at CGS we value honesty through hard work and self-awareness professionalism in all we do and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore we offer a comprehensive benefits package.

- Health Dental and Vision

- Life Insurance

- 401k

- Flexible Spending Account (Health Dependent Care and Commuter)

- Paid Time Off and Observance of State/Federal Holidays

Contact Government Services LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Join our team and become part of government innovation!

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