Sr Information Systems Software Application Engineer

Your work days are brighter here.

Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

About the Role

Job Responsibilities:

• Software Application Troubleshooting at Application Database Network & Integration layers

• Lead and deliver Automation of tasks/service requests

• Perform trend analysis and develop action plans for improving SLAs and reducing case volume and problems

• Incident troubleshooting resolution and technical root cause analysis to address the problem permanently

• Identify business risks inefficiencies issues and opportunities related to Salesforce platform.

• Document maintain standardization and look for ways to constantly improve processes & procedures.

• Develop expertise of Workday Go-To-Market business applications end-to-end

• Develop domain expertise of Workdays Enterprise Applications including Integrations

About You

Basic Qualifications:

• 8 years in Enterprise Software Application Development

• 8 years of experience troubleshooting technical issues on Salesforce platform end-to-end (Application Database Network & Integration layers)

• 8 years of experience in enterprise software application development and enterprise application integrations (Salesforce Apttus MuleSoft/SnapLogic)

Other Qualifications:

• Knowledge of IT service management tools and best practices.

• Self-motivated flexible teammate with proven multi-tasking time management & organization expertise with the ability to handle multiple and often changing priorities.

• Attention to detail with the ability to analyze and tackle sophisticated problems as well as provide documentation mentorship and instruction to users.

• Proven ability to learn and embrace new technologies applications and solutions.

• Bachelors or equivalent experience in Computer Science Information Technology or related field

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

At Workday we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point please email .

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