ServiceNow Senior Engineer

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profile Job Location:

Bangalore - India

profile Monthly Salary: Not Disclosed
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Company: WillWare Technologies
Role:ServiceNow Senior Engineer
Experience: 4 Years
Work Location: Remote


Job Description:
We are looking for skilled ServiceNow professionals to design and develop an advanced employee portal with AI-driven capabilities.

Scope of Work

1. Design & Development

  • End-to-end design and development of the main ServiceNow portal and sub-portals
  • Implementation in a non-production (POC) environment

2. UI/UX Design

  • Build an intuitive user-friendly interface
  • Ensure responsiveness across desktop and mobile devices

3. Process Orchestration

  • Implement workflows and orchestration within ServiceNow
  • Utilize existing platform capabilities and licenses

4. Functional Prototype (POC)

  • Develop universal ticketing functionality
  • Integrate AI-driven features for employee service requests and queries

Key Technical Areas

  • Parent portal homepage development
  • Department-specific sub-portals and UI pages
  • Approvals page (pending & completed approvals tracking)
  • Employee Center / Employee Center Pro
  • Universal Ticketing across departments
  • Dashboards reports and data visualizations
  • NowAssist AI (integrated with Knowledge Base SharePoint and external sources)
  • Process orchestration for selected services
  • Fulfiller workspace dashboards and reporting
  • Mobile-ready portal accessible from non-corporate devices
  • SharePoint integration

Required Skills

  • Certified ServiceNow professional
  • Strong hands-on experience in:
    • Employee Center / Employee Center Pro
    • NowAssist AI
    • ServiceNow Portal Development
    • Workflow & Process Automation
  • Experience with integrations (especially SharePoint)
  • Good understanding of UI/UX best practices

Required Skills:

ServiceNowUIXPortals

Company: WillWare TechnologiesRole:ServiceNow Senior EngineerExperience: 4 YearsWork Location: RemoteJob Description:We are looking for skilled ServiceNow professionals to design and develop an advanced employee portal with AI-driven capabilities.Scope of Work 1. Design & Development End-to-end des...
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