Clinical Service Rep
Share
Job Location:
Camden, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About Us
AtCooper University Health Care our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities equipment technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program including health dental vision life disability and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
- Responsible for communication between all customers via telephone.
- Customers include employees members physicians referral sources and providers.
- The communication includes benefit coverage medical services appeals and grievances
- provider access and availability claims investigation.
- The position utilizes computer terminal to manage and obtain essential information.
- Researches inquiries and demonstrates a strong ability to resolve issues according to the
- Plan document and policies and procedures.
- Refers unsolved inquiries and corrections to the appropriate analyst for resolution.
- Achieves maximum time effectiveness and customer service by answering all incoming
- phone calls within 3 rings.
- Provides clerical and telephone support for Case Management program.
- Maintains provider file compliance according to directive.
- Performs duties as assigned by Supervisor within the scope of knowledge and skill.
Experience Required
Previous customer service experience. Medical or health insurance background preferred
Education Requirements
High School Diploma or Equivalent required.
Salary Min ($)
Salary Max ($)
About Company
Achieve your academic and professional goals here at Cooper, one of the nation’s top choices for medical students, residents, fellows, nurses, and allied health professionals.
