Executive Lounge Supervisor
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
- Oversee the shift and allocate duties to team members when leadership is not present.
- Represent the Food & Beverage outlet in operational meetings when required.
- Ensure all opening and closing procedures are completed and all documentation is accurately recorded.
- Maintain the cleanliness organisation and presentation of the outlet to Novotel standards.
- Monitor and replenish stock levels placing orders as needed to support smooth service.
- Communicate clearly and professionally with colleagues to maintain an efficient service flow.
- Maintain a strong guestfocused approach and ensure the team delivers warm attentive service throughout the shift.
- Handle guest issues or complaints appropriately and update the Manager on actions taken.
- Identify opportunities to upsell menu items and support daily revenue generation.
- Stay aware of daily business levels and upcoming events impacting the outlet.
- Take responsibility for all payments and financial transactions during the shift.
Qualifications :
- Proven experience in a Supervisory role ideally within a luxury or highvolume environment.
- Minimum 2 year of relevant experience in a similar capacity with proven records in delivering results
- Excellent reading writing and oral proficiency in English language
Remote Work :
No
Employment Type :
Contract
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
