Care Manager

We are looking for a highly skilled Care Manager with a strong care background to join our team in Leigh.  As our Care Manager you will be responsible for the growth and development of our care service ensuring the delivery of outstanding quality care.

In this varied and challenging role our Care Manager will be involved in:
Working closely with the Director to coordinate the growth of a high-quality private domiciliary care service for older people in the local area
Networking in the local community to raise awareness of the service
Promoting the highest standards of care and service
Managing a team to ensure exceptional service delivery and balanced workloads
Ensuring the operation of quality control systems and performing quality assurance visits
Reviewing and improving processes for effective service delivery
Managing complaints and incidents conducting investigations and implementing improvements
Promoting a positive culture aligned with the Home Instead ethos and values

We offer our Care Manager the following benefits:
Competitive salary of 27000 - 32000 per annum based on experience
Opportunities for career growth and progression
Rewards Scheme and social events for Care Professionals
Employee support line
Access to online discounts portal
Laptop and work mobile phone
Holiday entitlement: 20 days plus 8 statutory bank holiday.

To be successful our next Care Manager will:
Have extensive care experience with excellent customer service and people management skills
Be commercially aware
Demonstrate achievement of business growth targets
Build good working relationships
Possess strong organization and planning skills
Be motivated to develop our care services
Work well under pressure independently with minimal supervision
Be flexible to participate in an on-call rota
Hold a minimum NVQ Level 3 in Health & Social Care and be willing to work towards NVQ Level 5. 

Qualifications :

Experience in a management role in health and social care is essential
Strong leadership and communication skills with the ability to motivate and inspire a team
Excellent organisational and time management abilities with a keen attention to detail
Ability to work well and accurately under pressure
Be responsive agile and remain calm whilst dealing with multiple priorities
Be flexible to meet demands of the business including participating in an on-call rota.
Knowledge of relevant NI legislation and regulations governing the provision of care services. 
Good working knowledge of IT Systems with experience of Microsoft Office. The ability to work with large databases and virtual communication platforms whilst adopting new technologies where appropriate
Possess the appropriate combination of qualification experience as set in the Domiciliary Care standards.

Additional Information :

If you have a passion for caring and the motivation to help us achieve our ambitions we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Remote Work :

No

Employment Type :

Full-time