Service Planner
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Main Responsibility
Efficient delivery of Agreement and Planned Based Services ensuring work is scheduled cost-effectively in collaboration with key stakeholders and customer commitments are met.
Key Tasks
Delivering Order Book
- Plan prioritise and schedule all planned work (daily and weekly).
- Coordinate and schedule unplanned breakdown work.
- Manage AgreementBased and PlannedBased Services to maximise sales revenue and optimise travel.
- Approve completed work for invoicing.
- Receive goods as required.
- Monitor and analyse Field Operatives productivity and the contract base in cooperation with the administrator and Operations Manager.
Asset Management
- Arrange and order subcontracted goods services and equipment.
- Track and receive material orders to support timely delivery of the order book once required components are available.
- Schedule delivery with the customer
Review of data for cost and working time management
- Review customer agreement data daily (including contract expiries and data quality).
- Capture and control jobrelated costs using company systems.
- Work to planningrelated KPIs and contribute to continuous improvement.
- Collect data required for cost management and payroll processes (including timesheet accuracy).
Collaboration
- Communicate planning processes updates and timelines effectively to customers operatives and subcontractors
- Participate weekly meetings (WIP)
Other
- Demonstrate safe working practices in line with company procedures
- Follow GDPR requirements in daily tasks
- Perform other work related duties as assigned by management.
Customers and / or Interest Groups Cooperation Partners and Networks
- Field operatives (technicians)
- Administrator
- Operations manager
- Inside Sales Representative
- People&Culture Finance teams
Qualifications :
Education and experience
- Proven experience in planning and organising workshedules
Experience and competences
- Strong interpersonal skills with the ability to communicate effectively with customers suppliers and colleagues
- Proven ability to plan jobs and develop clear scopes of work
- Excellent time management and organisational skills
- Positive attitude with a proactive can-do approach
- Collaborative mindset with a willingness to support team goals
- Strong awareness of safety practices
- Intermediate computer skills including experience with the Office 365 suit
Additional Information :
Konecranes moves what matters. We are a global leader in material handling solutions serving a broad range of customers across multiple industries. We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way. Thats why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills th ... View more
