Order Entry Clerk
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Posted on:
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Job Summary
JOB DESCRIPTION:
MAIN PURPOSE OF THE ROLE
Responds to customer inquiries via telephone or email to provide problem resolution in accordance with
the Organizations service standards.
MAIN RESPONSIBILITIES
Receives and/or places telephone calls which are predominantly routine but may require deviation from
standard screens scripts and procedures.
Answer customer telephone inquiries orders service needs and complaints respond where applicable
or direct to sales representatives or technical/service areas.
Maintain detailed and current knowledge of the companys products and services.
Analyze customer service needs for communication to service and technical departments.
Requires ability to navigate a computerized data entry system or other relevant applications.
QUALIFICATIONS
Education
Education Level Major/Field of Study or Equivalent
Technical Diploma ( 12
years)
Experience/Background
Experience Experience Details
Minimum 2 years
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
ANI International Nutrition
LOCATION:
Italy > Rome : Via Giorgio Ribotta 9
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Key Skills
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
