Admission Associate

Admission Associate

Position Overview

The Admission Associate plays a key role in supporting the Office of Admission and ensuring a welcoming organized and efficient experience for prospective families. This position provides administrative logistical and customer service support throughout the admission cycle serving as an ambassador for the schools mission values and community.

This position will be responsible for all Admission communications mailings and Blackbaud entries within the Office of Admission coordinating those as necessary with the Blackbaud system of the Alumni Office.

This position will provide backup to the front desk phone and assist Communications with mailings and projects on an as-needed basis.

Responsibilities include but are not limited to the following:

Admission Support

• Provides administrative support to the Director of Admission and Assistant Directors
• Facilitates weekly Admission meetings to look at team calendar inquiries applications mailings and web pages
• Responsible for all data entry of inquiries applications and corresponding communications acknowledgment letters letters of recommendation and school records.
• Responsible for the merging of admission decision letters and keeping form letters updated with current information.
• Manages inquiries from prospective families via phone email and in-person warmly and professionally within one business day
• Responds to inquiries for all grades when the Directors are unavailable to meet or take a call. Checks voicemail throughout the day and responds immediately.
• Manages calendars and logistics
• Maintains troubleshoots and updates admission records in the schools database
• Assists with application processing file completion and communication with families for admission and financial aid/scholarships
• Prepares admission correspondence reports and materials
• Prints monthly inquiries and application statistics. Assists the Director with the compilation of Opening Day Statistics in August.
• Assists the Directors with all admission testing and group observations (some weekends required)
• Works with the team to cultivate community resources for admission candidates including corporate relocation offices Realtors feeder schools preschools and other new initiatives.
• Prepares onboarding documents for newly admitted families
  
  

Event Coordination

• Supports advertising (mailing event cards) planning and execution of admission events such as open houses information sessions and welcome events
• Coordinates materials registrations follow-up communications and on-site logistics including catering
  
  

Office & Team Support

• Orders and maintains admission materials and office supplies
• Assists with mailings document preparation and data entry
• Collaborates with faculty staff and other departments to support the admission process
• Provides general front-office or campus support as needed during peak advancement/admission times
  
  

Customer Experience & Communication

• Serves as a first point of contact for prospective families modeling excellent customer service
• Communicates clearly promptly and professionally with families and colleagues
• Upholds confidentiality and professionalism at all times
  
  

Required Knowledge Skills & Abilities

• 10 years of administrative experience ideally in an educational or customer-facing environment
• Strong organizational multi-tasking and time-management skills with attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office and Google Workspace; experience with admission or CRM databases a plus
• Ability to manage multiple priorities in a fast-paced seasonal environment
• Warm approachable demeanor and a commitment to teamwork
• Spanish-speaking a plus

• Professional reliable and discreet
• Service-oriented with a genuine interest in working with families and students
• Flexible and willing to assist with occasional evening or weekend events
• Enthusiastic about supporting the mission and values of an independent school
  
  

The Admission Associate reports directly to the Director of Admission and indirectly to the Assistant Directors.

All employees of FWCD must:

• Embody model and communicate the Schools mission and core values (courage integrity kindness respect responsibility and scholarship)
• Exhibit generous community spirit professional flexibility a sense of humor and a positive attitude
• Collaborate and work well with colleagues parents and students
• Execute duties in a positive and punctual manner
• Be an enthusiastic lifelong learner driven toward professional self-improvement and personal growth

Equal Opportunity Employer / Statement of Inclusivity:

Fort Worth Country Day is an Equal Opportunity Employer that maintains a policy of nondiscrimination with respect to all employees and applicants for employment. The ideal candidate should possess a thoughtful approach and knowledge of intercultural communication and inclusion of underrepresented groups. Employment decisions at FWCD are based on merit qualifications abilities and performance and are subject to the academic and business requirements of the School. The FWCD Inclusivity Statement confirms: We believe that understanding and respecting differences not only inspires compassion and empathy but also fosters intellectual curiosity and creativity. We embrace the diverse cultures experiences and perspectives that comprise and enhance our learning environment. We commit to sustaining and growing an intentionally inclusive community.

Fort Worth Country Day is a co-ed junior kindergarten through grade 12 college-preparatory day school with approximately 1100 students and 250 faculty and staff. The School seeks to promote inclusivity and retain a diverse faculty. The 104-acre campus offers excellent facilities for academics arts and athletics. Faculty and administration nurture a collegial professional environment in which innovation is encouraged. Opportunities for ongoing professional development are exceptional. Fort Worth Country Day is proud of its school community where students parents faculty staff and administration join together to develop an effective and enjoyable place to teach and learn.

About Fort Worth Country Day and the City of Fort Worth:

Fort Worth ranks as one of the top 12 largest cities in the United States and is known for its vibrant arts music and cultural life. The Dallas/Fort Worth metropolitan region is home to over 6.5 million people. More information about the School is available at .