Quality Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Updated: 04/24/2023

Role Definition
Manages the overall application and processes of ongoing operations by resolving transactional grief and administrative process work to ensure facility production lines run as intended.

Responsibilities
Managing operations metrics monitoring transaction analytics identifying and executing continuous improvement opportunities standardizing and simplifying work and mitigating risks.
Building a collaborative environment based on process partners needs through compliance to standards PO management supplier on/off boarding and providing a practical technical or administrative service focusing on improve its cycle times.
Contributing to product and process vision and alignment with procurement organizations.
Leading a team responsible for collaborating with the other functions in procurement to perform operational execution transactional activity systems data maintenance reporting and their associated metrics monitoring.

Degree Requirement
Degree or equivalent experience desired

Skill Descriptors
Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying evaluating introducing and implementing more efficient approaches to performing business related activities.
Level Working Knowledge:
Gathers data for use in the analysis of business processes.
Illustrates problems opportunities and methods for improving existing business processes.
Suggests ways to reduce variation and/or waste in processes.
Helps evaluate what factors should be addressed in the change program.
Participates in requirements analysis for process changes.

Predictive Analytics: Knowledge of tools methods and processes used to make business predictions; ability to use the tools processes and practices for predicting business trends and providing forecasts that drive business decisions and business planning.
Level Basic Understanding:
Describes the type of information predictive analysis provides.
Highlights common predictive modeling techniques and associated tools.
Describes the general concept and key aspects of predictive analytics using relevant language.
Cites examples of the organizations use of predictive analytics.

Process Management: Knowledge of business process improvement tools and techniques; ability to understand monitor update control or enhance existing business or work processes.
Level Extensive Experience:
Helps others learn the tools and techniques for process value analysis.
Carries out process evaluation diagnosis and optimization.
Demonstrates a thorough understanding of a major process flow its components and issues.
Synchronizes the efforts of and resource requirements for several teams within a process.
Makes the business case for new processes including their cost-benefit ratios.
Possesses knowledge of tools and techniques for designing and implementing new processes.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan organize monitor and control projects ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Level Working Knowledge:
Provides input for Gantt or PERT charts or their equivalent to track project progress and status.
Under guidance plans and estimates simple projects.
Assists in detailed project plans including cost schedule and resource requirements.
Obtains information from stakeholders during the planning stage of a project.
Produces standard project status reports.

Team Management: Knowledge of effective team building techniques; ability to form and manage effective teams.
Level Working Knowledge:
Facilitates discussion of team goals roles needs and responsibilities.
Participates in defining the ground rules for individual and team responsibilities.
Manages a team to the successful completion of a project or task.
Recognizes the contribution of each and every team member publicly.
Leads team meetings to review progress and performance ensuring follow-up on previous decisions.

Capacity Planning & Management - MFG: Knowledge of tools approaches and practices for determining production demand and ability to manage resources needed to provide satisfactory levels of service.
Level Working Knowledge:
Documents major considerations of product promotions and analyzes their effect on production and required capacity.
Provides management reports on actual and projected capacity requirements.
Uses available tools to interpret forecasts and work out required capacity.
Participates in developing short-term capacity requirements for a specific product or plant.
Collects and collates key elements of demand chain used in developing capacity requirements.

E-Procurement: Knowledge of online procurement systems techniques and procedures; ability to use tools processes and practices for purchasing goods and services via electronic links to suppliers and partners.
Level Working Knowledge:
Obtains the type of information that needs to be exchanged between trading partners.
Works with executing and monitoring electronic purchase orders.
Solves common problems and issues with real-time ordering shipping and invoicing.
Supports key functions and features of an electronic procurement application.
Documents the e-procurement approval process.

Procurement Function: Knowledge of responsibilities accountabilities and organization of procurement function; ability to perform tasks and activities of the procurement functions or department.
Level Extensive Experience:
Advises on how to use advanced technologies and tools for procurement functions.
Provides appropriate solutions to complex procurement problems.
Coaches others on the procedures and main considerations of procurement.
Works with various complex procurement programs and activities in the organization.
Improves processes to maximize procurements efficiency and effectiveness.
Builds key relationships and dependencies with other business functions and providers.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities duties and effort required of employees assigned to this job. At the discretion of management this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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