IT Technical Support Specialist Sentara Northern Virginia Medical Center
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Job Location:
Woodbridge, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
City/State
Woodbridge VAWork Shift
First (Days)Overview:
Sentara Northern Virginia Medical Center is hiring an IT Technical Support Specialist!
Overview
The IT Technical Support Specialist is a customer-facing role responsible for providing technical assistance related to computer hardware applications software devices and monitoring systems. This role involves diagnosing technical issues assisting users remotely or in person and ensuring the proper installation and functionality of IT systems. The specialist must have strong problem-solving skills technical expertise and customer service capabilities to deliver high-quality support in a fast-paced environment. This role is ideal for an IT professional who enjoys problem-solving providing excellent customer support and ensuring the smooth operation of IT systems.
An IT Technical Support Specialist is responsible for providing technical assistance and support for computer hardware software and network-related issues; troubleshooting diagnosing and resolving technical problems remotely in person or over the phone. The incumbent must document and track support requests resolutions and system changes; escalate complex technical issues to higher-level IT support teams when necessary. The Specialist will be responsible for assisting with system maintenance & monitoring by installing configuring and maintaining IT hardware and software monitoring systems and applications to identify performance issues or potential security risk and keeping systems updated with the latest patches updates and security measures.
The incumbent will be responsible for providing clear and effective technical guidance to users with varying levels of IT knowledge communicating IT solutions in a user-friendly manner to non-technical customers and maintaining a customer-focused and results-oriented attitude ensuring prompt resolution of issues. The specialist will be expected to work independently and collaboratively within a team-based environment coordinate with other IT teams to resolve system-wide issues and implement technical solutions and provide training and guidance to end users on best practices for IT security and system usage.
Education
- 2 years relevant experience may be accepted in lieu of degree
Certification/Licensure
- HP Certification (Preferred)
Experience
- Must have direct printer repair experience
- Looking for at least 2 years of relevant experience
#Talroo Printer repair HP certified printer support PC support
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Sentara Northern Virginia Medical Center located in Woodbridge VA is a 183-bed not-for-profit hospital. We combine the resources of a major health system with the compassionate personalized care of a community hospital. We offer quiet private rooms and quality care focused on safety and patient satisfaction. Our clinical services include advanced imaging cancer services cardiovascular care emergency care lab services orthopedics weight loss services and more all powered through Sentara eCare a comprehensive electronic medical record addition to our hospital Sentara Health is enhancing access to healthcare services in Northern Virginia with outpatient and imaging centers in Lake Ridge Lorton Springfield and Alexandria Va. We improve health every day come be a part of the community.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
IC
Key Skills
About Company
Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.
