Senior Administrator (Redeployment 22807)
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Job Summary
- Suffolk County Council
- Address:Endeavour House Ipswich IP1 2BX - Hybrid
- Salary:28598 per annum (pro rata for part time)
- Hours:37 hours per week flexible working options available
- Contract:Permanent
We are pleased to offer an exciting opportunity to join Suffolk Fire and Rescue Services Business Support Team as a Senior Administrator with a particular focus on supporting our Fire Control Room. This is a varied and rewarding role within a small busy team that sits at the heart of the service providing highquality administrative support and acting as the nonemergency voice of the organisation.
If you have recent experience coordinating a range of administrative duties enjoy delivering excellent customer service over the phone and are motivated by working in a fastpaced environment where you can make a positive difference for the communities of Suffolk we would love to hear from you.
Your role and responsibilities
In this role you will lead on providing administrative support to the Fire Control Room while maintaining a working knowledge of all areas supported by the Business Support Team. You will work closely with colleagues to ensure nonemergency calls are answered promptly and enquiries are handled efficiently and professionally.
On a daily basis you will liaise with staff and senior leaders across the Fire and Rescue Service helping to deliver effective support to teams and contributing to positive outcomes for the communities we serve.
We are excited to be expanding our team reflecting the value placed on our work and the high standards we consistently deliver.
You will need
We are looking for someone with a positive cando attitude and a genuine desire to learn and develop. You will need a good working knowledge of Microsoft Office including Teams and SharePoint to succeed in the role.
Youll be comfortable working collaboratively as part of a team supporting shared goals while also being able to work independently when required. Strong communication skills and confidence when dealing with colleagues and members of the public are essential.
You can view a full list of requirements in theJob and Person Profile (docx).If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.
The team
The Business Support Team is based at Fire Service Headquarters in Endeavour House Ipswich and plays a key role in supporting departments across the Fire & Rescue Service. As the nonemergency link to the public the team is involved in a wide range of activities at the heart of the organisation.
There are opportunities to support service events such as Open Days and the County Show as well as to work closely with teams across the service. Being based at Endeavour House also places you within the catchment area of the Ipswich Princes Street oncall crew should you wish to explore operational response opportunities.
The role operates on a hybrid basis in line with Suffolk County Council policy and will require working across two nearby locations. We are flexible and happy to discuss individual arrangements confidentially including alternative council locations or homeworking days where appropriate. There will be a requirement to be officebased during the initial training period.
Empowering Everyone
Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report ().
For more information
Please contact Allie ONeill for a casual conversation. You can reach them by emailing
How to apply
Step 1 -Read theJob and Person Profile (Word).
Step 2 -Click Apply Now to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use theSupporting Statement template.
Describe a time when you were responsible for managing or coordinating administrative processes. What was your role how did you ensure accuracy and compliance and what was the outcome
Give an example of how you have planned and prioritised a busy workload with competing deadlines. How did you organise your work and what tools or approaches did you use
Provide an example of when you were required to follow legislation policies or procedures closely in your work. How did you ensure compliance
Tell us about a time when you identified an opportunity to improve an administrative process or way of working. What actions did you take and what impact did this have
Please note: Without a supporting statement your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application please see our How to Apply page.
We value authentic applications that showcase your genuine skills and experiences so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately your application may not be progressed.
Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team at or. You can find examples of possible adjustments on our Reasonable Adjustment pages. If youre invited to the next stage youll have another chance to request adjustments.
Closing date:11.30pm 30 March 2026.
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS(Disclosure and Barring Service) checks or police vetting will be required for relevant posts.#LI-Hybrid
Required Experience:
Senior IC
Key Skills
About Company
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven ... View more
