Operations Coordinator, NPI

Johnson & Johnson

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profile Job Location:

Jacksonville, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Deliver

Job Sub Function:

Warehouse & Distribution

Job Category:

Professional

All Job Posting Locations:

Jacksonville Florida United States of America

Job Description:

We are searching for the best talent for Operations Coordinator NPI in Jacksonville FL!

About Vision

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments Ready to join a team thats reimagining how vision is improved Our Vision team solves the toughest health challenges. Help combine cutting-edge insights science technology and people to encourage eye care professionals and patients to proactively protect correct and enhance healthy sight for life. Our products and services address these needs from the pediatric to aging eye in a patients lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at Operations Coordinator NPI supports Distribution Center readiness and execution for New Product Introductions (NPIs). This role serves as the primary operational coordinator within the DC ensuring new products are ready to be received stored picked packed and shipped accurately and compliantly at launch.

This position focuses on handson coordination system readiness floor execution and issue resolution directly supporting speedtomarket and customer service performance.

Key Responsibilities

NPI Readiness & Execution

  • Act as the DC point of contact for new product introductions supporting multiple launches annually.

  • Partner with Product Supply Chain Quality Systems and Commercial teams prior to launch to understand SKU attributes volumes handling needs and timelines.

  • Translate NPI requirements into operational readiness actions across receiving putaway storage picking and shipping.

  • Coordinate space labor equipment and WMS readiness to support ontime first receipt and shipment.

Operational Setup & Process Support

  • Support receiving putaway and slotting plans for new SKUs to ensure efficient material flow.

  • Coordinate with Inventory Control and WMS teams to ensure accurate SKU setup locations and systemdirected processes.

  • Validate picking paths kitting logic and packing configurations for NPIs including kits or specialhandling items.

  • Execute NPIspecific quality checks at receipt to identify discrepancies or damages.

Floor Support & Communication

  • Provide onfloor support and training to DC associates on new product handling and procedures.

  • Communicate NPI receipt status inventory availability and execution risks to stakeholders.

  • Support issue resolution during launch windows and escalate risks as needed.

Performance Monitoring & Improvement

  • Track NPI operational metrics including docktostock time putaway accuracy and initial order performance.

  • Participate in postlaunch reviews to capture lessons learned and update SOPs.

  • Support continuous improvement initiatives related to NPI execution.

Other

  • Perform other duties as assigned in support of DC operations.

Basic Qualifications

  • Bachelors degree in Supply Chain Operations Logistics or related field or equivalent experience.

  • 2 years experience in distribution or warehouse operations.

  • Experience supporting product launches SKU onboarding or NPIs in a DC environment.

  • Working knowledge of Warehouse Management Systems (WMS).

  • Ability to translate product and volume information into operational execution steps.

  • Strong communication and organizational skills.

  • Proficiency in Microsoft Excel and standard reporting tools.

Preferred Qualifications

  • Experience in highvolume distribution or eCommerce fulfillment.

  • Exposure to slotting docktostock performance or launch readiness.

  • Experience supporting kits bundles or specialhandling SKUs.

  • Lean or continuous improvement exposure.

  • Experience working with 3PLoperated distribution centers.

Physical & Work Environment

  • Onsite work in a distribution center environment.

  • Ability to walk and stand on the warehouse floor for extended periods.

  • Flexibility to support offshift or extended hours during launch activity.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Analytical Reasoning Business Behavior Collaborating Demand Forecasting Detail-Oriented Distribution Management Distribution Resource Planning (DRP) Document Management Efficiency Analysis Expense Controls Order Management Pre-Fulfillment Processes Proactive Behavior Problem Solving Process Oriented Strategic Supply Chain Management Transportation Management Warehouse Management

Required Experience:

IC

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...
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About Company

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About Johnson & Johnson A t Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress. That’s why for more than 130 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s larges ... View more

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