Senior Supply Planner

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

Position Overview

The Supply Planner for Infusion Care (IC) is responsible for ensuring reliable product availability across both B2B and B2C channels by managing endtoend supply planning within a dual/triplesource manufacturing network and driving strong S&OE and S&OP alignment with Production Procurement Commercial and Finance teams. The role partners closely with the Integrated Planning & Analytics Lead to translate commercial signals into operational plans optimize inventory and support resilient datadriven decisionmaking. As the GQO Key Account Manager for a strategic customer the Supply Planner leads customerfacing calls provides proactive updates on supply outlook risks and mitigations and equips the organization with clear customerready narratives that protect trust and ensure transparency. The position also supports new product introductions lifecycle transitions and crosssite issue resolution contributing to longterm capacity readiness and operational continuity across the IC portfolio. As a critical contributor to the global supply chain this role safeguards product availability and supports Convatecs commitments to patients market growth profitability and efficient cash and inventory management. Success requires strong collaboration and communication skills the ability to build trust with stakeholders and a proactive mindset focused on anticipating future needs. The role demands advanced analytical capabilities curiosity and a solution-oriented approach to navigating dynamic and complex challenges.

Key Responsibilities:

1. Supply Planning:

• Partner closely with the Integrated Planning & Analytics Lead ensuring commercial signals are accurately translated into operational supply plans and enabling resilient datadriven decisionmaking across forecasting capacity planning and inventory optimization.

• Manage supply for assigned B2B and B2C products ensuring customer service objectives are met across all channels while maintaining inventory targets aligned to business priorities.

• Provide supply and availability updates to intercompany markets Customer Service and key B2B accounts including information on backorders lowstock risks tenders new business opportunities and new product launches. Ensure timely transparent communication for both directtocustomer (B2C) and strategic account (B2B) needs.

• Support the S&OP process with Commercial Finance and BU GSC teams and lead S&OE routines with Production sites and Procurement.

• Drive the Manufacturing Site S&OE process by developing scenarios assessing risks and opportunities and providing clear recommendations.

• Align priorities with Commercial teams when supply is constrained relative to demand.

• Communicate the priorities and allocations to the manufacturing sites.

• Collaborate with manufacturing plants and DCs to resolve shipping discrepancies invoicing errors and damage claims; ensure master data accuracy to prevent future issues.

2. S&OE S&OP and MultiSource Planning

• Establish planning processes in a dual/triplesource environment (e.g. Denmark Slovakia Mexico).

• Support the setup and integration of Convatec Ltd. Supply Planning activities within the IC Supply Chain.

• Provide supply projections scenarios and insights into demand/supply balancing as part of the S&OP cycle.

3. New Product Development & Life Cycle Management

• Support portfolio management including coordination of new product launches and endoflife transitions.

• Ensure system alignment during launches and discontinuations.

• Reduce risk by communicating deviations from launch/discontinuation plans to Commercial teams.

• Participate in NPD project teams (particularly with Advanced Operations) to represent planning requirements forecast scenarios and risk assessments.

4. KAM

• Serve as the GQO Key Account Manager for a strategic customer acting as the primary operational and supply interface between Global Quality & Operations (GQO) and the customer-facing organization.

• Lead and run customerfacing calls ensuring consistent transparent and wellstructured communication on supply status risks mitigations recovery actions and operational scenarios.

• Provide proactive insightdriven updates on supply outlook constraints qualityrelated impacts and mitigation plans to support both internal alignment and customer expectations.

• Equip Commercial/KAM teams with clear databacked narratives for all customer engagements ensuring they are prepared with accurate availability risks recovery timelines and strategic recommendations.

• Translate operational and quality realities into customerappropriate messaging maintaining trust and protecting the strategic relationship during periods of volatility.

5. Other

• Act as backup to other Business Unit Supply Planners during vacation business travel or other times on an as needed basis

Skills & Experience:

• Proven Background and experience in supply planning

• Experience participating in production and market S&OE S&OP forums

• SAP and IBP modules experience highly preferred transactions and reports

• Global experience and in healthcare (Medical Device or Pharma) preferred

• Experience in the S&OP/IBP process

• Expertise in Microsoft Excel is essential

• Critical thinking skills/process thinking orientation

• Self-initiator

• Strong analytical skills together with business acumen

• Good communication and collaboration skills. Ability to partner with and influence others without direct authority build consensus and look for collaboration with people from different departments and all levels

• Highly organized and well prepared

• Proactive attitude and approach to problem solving can-do mind-set

• Works independently on complex issues

• Ability to work on tight deadlines and prioritize

• Strong listening and influencing skills

Qualifications/Education

• Bachelors degree minimum. Preferably in supply chain operations management or engineering or equivalent experience

• APICS Certification highly preferred (current certification with CPIM or CSCP)

Travel Requirements

• The position may involve travel up to 15% of the time.

• International travel is possible. Most trips will include overnight travel.

Working Conditions

• Hybrid working model.

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media text message email or phone call about recruitment at Convatec do not disclose any personal information or pay any fees whatsoever. If youre unsure please contact us at .

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee

If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs. Thank you!