Retail Training Captain South Nike Madrid, Spain

Madrid - Spain

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Retail Training Captain - Madrid based

WHO YOULL WORK WITH

As a Training Captain you report directly into your league Director Store Operations & Training with day-to-day coaching from the Senior training Captain. You partner closely with Retail Directors Head Coaches In-Store Trainers and the EMEA Athlete Service & Training Team.

WE ARE LOOKING FOR

In order the to be successful as a Training Captain you will need to meet the following requirements:

Experience functional competencies and interpersonal skills

Passionate about Sport Retail and Training.
2 years of relevant experience in store people management or team lead roles (e.g. Coach Assistant Head Coach Head Coach supervising direct and indirect teams).
A strong team player with demonstrated ability to manage your own schedule and work independently.
Able to create cross-functional partnerships within your league and Geo Teams.
Strong communication and presentation skills in English and local languages.
Advanced knowledge of MS Office applications.
Proven ability to create and deliver high-impact presentations.
Capable of inspiring engaging and influencing teammates.
Ability to communicate key training initiatives aligned with business priorities with clarity and confidence.

Note: This role requires business travel within assigned geography based on business priorities

WHAT YOULL WORK ON

The Training Captain role is an in-the-field extension of the EMEA Athlete Service & Training team (AS&T). As a Training Captain you are responsible for igniting a culture of service and selling as well as developing the operational acumen needed to create world-class standards productivity and performance with the support of ISTs from your cluster of stores.

Business

Execute the EMEA Win Now strategy through training to drive Nike Stores priorities via your network of In-Store Trainers (ISTs).
Provide dedicated training support to stores as directed by the leagues field leadership.

Service & Selling

Conduct store visits within your assigned cluster review training progress identify training needs and partner with the store Head Coach and IST to upskill and educate them.
Support the training rollout of SOLE initiatives.
Plan and scale Training Community activations across Athlete Onboardings Seasonal Game Time Service initiatives and Value Drops tailoring them to channel and store concepts in close partnership with the Leagues Senior Training Captain.

Talent & Culture

Partner with your field leaders and Head Coaches to build a strong and diverse team of In-Store Trainers for your cluster of stores.
Coach and support the development of ISTs in close collaboration with their Head Coach.

Operational Excellence

Drive improved store performance within key measures of success across training service and operations.
Monitor and recap the completion and success of program launches and downloads in collaboration with your leagues Senior Training Captain.

Brand

Support in-store training teams on Nike brand standards in stores where required.

Required Experience:

Manager

Retail Training Captain - Madrid basedWHO YOULL WORK WITHAs a Training Captain you report directly into your league Director Store Operations & Training with day-to-day coaching from the Senior training Captain. You partner closely with Retail Directors Head Coaches In-Store Trainers and the EMEA At...