Billing & Payments Specialist I
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Job Location:
Traverse City, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Say hello to Hagerty
Hagerty is a company built by drivers for drivers. We put our members at the center of everything we do and are dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love. Were proud to be the worlds largest insurer of collectible and enthusiast vehicles and are home to the Hagerty Drivers Club the worlds largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe we host a number of driving events and concours and our award-winning automotive journalists produce the most popular car magazine globally alongside internationally awarded videos. Were committed to Never Stop Driving. Ready to get in the drivers seat Join us!
As a Billing & Payments Specialist youll play a key role in ensuring timely accurate processing and reconciliation of member this productionfocused role youll support daily billing operations across insurance and membership productshelping maintain smooth financial workflows and exceptional member experiences. Success in this position requires strong communication skills and a collaborative approach as youll work closely with teammates and crossfunctional partners to keep processes running efficiently.
What youll do
- Process incoming and outgoing insurancerelated transactions including premium payments member refunds and agent commissions.
- Reconcile daily payments across internal billing insurance and payment systems; investigate and resolve variances.
- Analyze calculate and execute member payment adjustments.
- Accurately allocate and apply payments to customer policies.
- Identify research and escalate payment discrepancies or exceptions.
- Maintain precise records and documentation to support internal controls and audit requirements.
- Partner with peers and internal teams to ensure smooth handoffs accurate information flow and consistent member support.
This might describe you
- Experience in billing treasury operations finance or a related field.
- Basic knowledge of payment types (ACH wire check) and reconciliation practices.
- Strong communication skills and the ability to collaborate effectively with team members and crossfunctional partners.
- High attention to detail accuracy and strong timemanagement skills.
- Insurance industry experience is helpful but not required.
Other things to note
- This position will follow a hybrid schedule working from the office three days per week.
- Familiarity with public company requirements including Sarbanes Oxley and key regulations if applicable. For SOX compliant roles responsible for designing executing and documenting internal controls where they have been identified as owners to prevent errors in financial reporting processes and business operations. Including attestation to the completeness accuracy and compliance of all financial reporting data where applicable.
If you reside in the following jurisdictions: Illinois Colorado California District of Columbia Hawaii Maryland Minnesota Nevada New York or Jersey City New Jersey Cincinnati or Toledo Ohio Rhode Island Washington British Columbia Canada please email for compensation comprehensive benefits and the perks that set us apart.
At Hagerty we share the road. We are an inclusive automotive community where all are welcomed valued and belong regardless of race gender age or car preference. We are united by our shared passion for driving our commitment to preserve car culture for future generations and our desire to make a positive impact in the world.
#LI-Hybrid
EEO/AA
If you like wild growth and working with happy enthusiastic over-achievers youll enjoy your career with us!
Required Experience:
IC
Key Skills
About Company
With insurance for classic cars, boats, motorcycles, and more, Hagerty was built to protect your collectibles as if they were our own. Join today!
