Automotive Service Director

Apache Junction, AZ - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Were looking for a true operator to lead our service department - not just manage it.

This is an opportunity for someone who knows how to build something special:

A world-class customer experience

A culture that people want to be part of

A department that produces - consistently and profitably

Who Were Looking For

Youre not a desk manager. Youre on the floor. You know the numbers. You know the people. You know how to connect the two.

You understand:

How to drive customer pay sales not rely on warranty

How to build production through process not pressure

How to develop advisors and technicians into top performers

How to create a culture that retains both employees and customers

Youve likely run a high-performing shop before - and you know exactly what it takes to take one to the next level.

What Youll Own

Full responsibility for service department performance

Driving customer pay growth ELR hours per RO and gross profit

Building and executing a production-focused shop strategy

Developing advisors to sell value not price

Coaching technicians to improve efficiency proficiency and output

Creating a structured training path for long-term team growth

Elevating the customer experience from check-in to delivery

Hiring mentoring and retaining top talent

Establishing accountability across every level of the department

What Makes This Different

Family-owned dealership with real decision-making at the store level

Leadership that supports operators who want to build and grow

No red tape - just results culture and execution

Opportunity to make a lasting impact not just hit a number

What We Value

Ownership mentality

High standards and accountability

Process-driven production

Customer-first mindset

Team development and leadership

Integrity in everything we do

Bottoms Line

If youre looking for a place to hold a seat this isnt it.

If youre a builder a leader and someone who takes pride in growing people driving performance and creating something that lasts - we want to talk.

Were looking for a true operator to lead our service department - not just manage it. This is an opportunity for someone who knows how to build something special: A world-class customer experience A culture that people want to be part of A department that produces - consistently and p...