Administrative Assistant, Community Employment Program Westminster, MD

What to expect.

This is a program level position requiring general and specific knowledge of office procedures and related team activity. The job involves an array of clerical assignments some highly routine and others requiring problem-solving ability.

Specific responsibilities include:

General

• Provide assistance to the Program Director and CEP staff in assigned area(s).
• Depending on assignment may require routine visits to various CEP office locations
• Establish and maintain office procedures that support the team in performing all phases of the employment services including intake engagement assessment job placement job coaching and follow along
• Gather required demographic information ensure that data required for billing is up to date in electronic health record
• Maintain up to date staff caseload charts to provide accurate tracking of caseload size authorizations and billable services
• Perform monthly billing activities as required for each payer
• Utilize eligibility verification system (EVS) for all CEP clients on a monthly basis.
• Maintain employment service related tracking systems that support monitoring fidelity i.e. job type chart referral tracking employer list
• Perform office tasks such as answering phones typing photocopying filing etc.
• Process mail
• Track authorization/purchase orders quality management activities and required timelines
• Oversee the ordering of supplies and keep inventory of office supplies stocked as needed.
• Observe and report any changes in individuals conditions physical and/or mental health
• Manage difficult or emotional individual situations respond professionally for requests for assistance and support.
• Plan coverage for absences in conjunction with your supervisor.
• Complete training and documentation as required by regulation and accreditation bodies.
• Attend meetings as assigned.
• Perform other duties as assigned.

Assertive Engagement and Outreach

• Serve as point of contact for clients their families/representatives outside agencies and referrals to respond to inquiries for CEP services as assigned.
• Support employment team in engagement and outreach activities such as friendly reminders or cards.

Job Search Job Development and Placement

• Maintain client tracking to facilitate review of client outcomes and support fidelity monitoring i.e. time to first employer contact
• Maintain information to support diverse business outreach i.e. business contacts Chamber of Commerce directory or other similar activities

Integration with Mental Health Treatment

• Maintain caseload lists to monitor that Employment Specialists are part of 1-2 treatment teams.
• Maintain caseload lists to reflect DORS Counselor assignments

Employment Team

• Maintain weekly meeting minutes; ensure that treatment team minutes document discussion amongst team members of client employment goals with shared decision making.

Other Responsibilities

• Assist with job fair/event planning and preparation

What youll get from us.

At Sheppard Pratt you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation

• Comprehensive medical dental and vision benefits for benefit eligible positions

• 403b retirement match

• Generous paid-time-off for benefit eligible positions

• Complimentary Employee Assistance Program (EAP)

• Generous mileage reimbursement program

Pay for this position is a flat rate of $18.50/hr.

What we need from you.

• Education: Possession of high school diploma or GED
• Professional Experience: Two years positively referenced work experience
• Computer Skills: Microsoft Office proficient experience with electronic health record preferred
• Background Check: Satisfactory Criminal Background check
• Availability of work schedule: Primarily M-F business hours but may require evening or weekend time for specific projects.

WHY SHEPPARD PRATT
At Sheppard Pratt we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing lifes challenges. Join us and be a part of a mission that changes lives!

#LI-HD1

Required Experience:

Junior IC