Parking Representation Officer

London - UK

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

5-6 months contract with a local authority

Summary

The Parking Representations Officer plays a crucial role in managing and resolving challenges representations and appeals related to Penalty Charge Notices (PCNs) Fixed Penalty Notices (FPNs) and vehicle removals. This position ensures compliance with Lambeth Councils policies procedures and statutory legislation contributing to the effective administration of parking regulations.

Responsibilities

Prioritize and manage personal workload to meet productivity and quality targets.
Investigate challenges and representations analyze evidence and issue formal decisions in clear plain English.
Request additional information from motorists or internal departments when evidence is insufficient.
Process transfer of liability cases payment-related inquiries and representations accompanied by payments.
Ensure all correspondence adheres to legislative policy and quality standards.
Administer refunds for PCNs/FPNs in accordance with procedures.

Essential Experience

Experience in a busy target-driven environment with effective workload prioritization skills.
Proficiency in analyzing data and conducting investigations to make evidence-based decisions.
Experience using computer systems and databases in a professional setting.

Essential Qualifications

At least 2 years of experience in the Parking Industry.
Working knowledge of services within the Environment portfolio.

Additional Information

Working hours: 35 hours per week
Remote working
Bi-weekly payment schedule

The role closes on 31st March 2026 apply ASAP.

Required Skills:

The Parking Representations Officer is responsible for investigating and responding to challenges representations and appeals relating to Penalty Charge Notices (PCNs) Fixed Penalty Notices (FPNs) and vehicle removals in accordance with Lambeth Council policies procedures and statutory legislation

Required Education:

This is a remote position. 5-6 months contract with a local authority Summary The Parking Representations Officer plays a crucial role in managing and resolving challenges representations and appeals related to Penalty Charge Notices (PCNs) Fixed Penalty Notices (FPNs) and vehicle removals. ...