Collections Analyst
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Job Location:
Norfolk County, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview:
We are seeking a motivated and results-driven Collections Analyst to join our team. This role is ideal for someone who thrives in a high-volume environment and is comfortable with consistent outreach. The Collections Analyst will manage a portfolio of clients ensure timely payment of outstanding balances and support ongoing business growth driven by new acquisitions.
Key Responsibilities:
- Manage a portfolio of accounts and ensure timely collection of outstanding invoices
- Perform high-volume outreach including approximately 75 calls per day along with follow-up emails
- Proactively check in with clients to request payment remittance and resolve past-due balances
- Analyze aging reports and identify delinquent or high-risk accounts
- Investigate and resolve billing discrepancies in collaboration with internal teams
- Maintain accurate documentation of collection activity and client communications
- Support integration of newly acquired client accounts and maintain consistent follow-up
Requirements
Qualifications:
- 2 years of collections experience required
- Proven experience in high-volume collections environments
- Bachelors degree preferred (Finance Accounting Business or related field)
- Strong communication and negotiation skills
- Ability to manage a high call volume and prioritize tasks effectively
- Detail-oriented with strong organizational skills
Required Skills:
Qualifications: 2 years of collections experience required Proven experience in high-volume collections environments Bachelors degree preferred (Finance Accounting Business or related field) Strong communication and negotiation skills Ability to manage a high call volume and prioritize tasks effectively Detail-oriented with strong organizational skills
