Quality Manager
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Job Location:
Boucherville - Canada
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Get started now with Bizerba!
Your tasks
- Develop implement and maintain the site Quality Management System (e.g. ISO 9001 BRCGS Packaging FSC/PEFC where applicable).
- Ensure compliance with customer specifications regulatory requirements and internal quality standards
- Lead internal and external audits including customer certification and supplier audits
- Manage corrective and preventive actions (CAPA) and ensure timely closure
- Oversee quality control activities across printing finishing and converting processes (flexo coating die-cutting slitting)
- Define and monitor quality KPIs such as defect rates waste customer complaints and right-first-time performance
- Approve raw materials inks adhesives substrates and finished products
- Ensure effective change control for materials processes and artwork revisions
- Act as the primary point of contact for customer quality issues complaints and technical quality discussions
- Lead root cause analysis and implementation of corrective actions for customer complaints
- Work closely with suppliers to ensure raw material quality and manage supplier performance
- Provide quality training to production prepress and technical teams
- Promote a strong quality culture and awareness across the plant
- Drive continuous improvement initiatives using Lean Six Sigma or similar methodologies
- Analyze data and trends to reduce waste rework and non-conformities
- Support new product development trials and process optimization from a quality perspective
- Ensure quality procedures align with health safety and environmental requirements
- Support compliance with food-contact pharmaceutical or cosmetic packaging regulations where applicable
Your profile
- Bachelors degree in Quality Management Engineering Printing Technology Packaging or a related field (or equivalent experience)
- Minimum 58 years of quality experience in a manufacturing environment preferably in labels packaging or printing
- Proven experience managing a Quality Management System in a production setting
- Experience with printing and converting processes is strongly preferred
- Strong knowledge of ISO 9001 and packaging-related standards (e.g. BRCGS Packaging)
- Understanding of label materials inks adhesives color management and print quality standards
- Proficiency in root cause analysis tools (5 Whys Fishbone FMEA)
- Familiarity with ERP and quality management software
- Detail-oriented with a structured analytical approach
- Ability to work cross-functionally with production sales and technical teams
- Customer-focused mindset with strong problem-solving abilities
- Fluent in French and very good English skills (written and spoken)
Required Experience:
Manager
Key Skills
About Company
Since 1866, Bizerba has been a leading supplier of scales, cutting machines, labels and software for retail, industry and logistics with 120 presences worldwide.
