Sr. Program Manager Locations, Amazon Shipping

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profile Job Location:

Arlington, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Amazon Shipping is building Amazons next $100B business. Physical locations are how we meet customers where they are: drop spots where shippers hand off packages late pickup windows that extend the shipping day and returns infrastructure that makes reverse logistics simple. As a Sr. Program Manager you own the programs that bring these capabilities to life.

You coordinate across Operations Compliance Technology and Commercial teams to launch and scale physical location services. One day you work through smart locker deployments with Engineering. The next you optimize reverse logistics flows with Operations. Your recommendations shape which initiatives scale and which sunset balancing growth with sustainable operations.

This role demands strong organizational skills and comfort with complexity. You analyze operational data build consensus and maintain momentum through uncertainty. You make progress with incomplete information. You move between planning and hands-on execution. You build lasting partnerships across organizations that dont report to you.

Key job responsibilities
- Launch physical location services that reduce delivery costs while maintaining high customer satisfaction
- Build analytics and monitoring systems that enable rapid issue resolution across the location network
- Support quarterly planning with senior stakeholders aligning investments across returns drop spots and carrier initiatives
- Improve returns processing speed through data-driven process optimization
- Build compliance systems ensuring locations meet federal shipping and local zoning requirements
- Lead cross-functional teams through critical launch phases maintaining momentum and removing blockers
- Reduce location launch timelines through standardized playbooks and quality controls
- Optimize location networks through financial modeling volume analysis and expansion planning

About the team
We are NOVA a technical product organization that incubates and grows new revenue-generating businesses for Amazon Shipping. We prove which capabilities customer segments and integration models become the next ecosystems: turning strategic initiatives into scalable products winning enterprise customers through bespoke technical solutions enabling large cohorts to adopt through integrator platforms and API infrastructure.

Every capability we build makes our network stronger faster more efficient. Physical locations extend our reach and reduce costs. They meet customers where they are.

We serve shippers integrators and recipients who expect competitiveness reliability and trust.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at VA Arlington - 115600.00 - 160000.00 USD annually
USA WA Bellevue - 115600.00 - 160000.00 USD annually


Required Experience:

Manager

Amazon Shipping is building Amazons next $100B business. Physical locations are how we meet customers where they are: drop spots where shippers hand off packages late pickup windows that extend the shipping day and returns infrastructure that makes reverse logistics simple. As a Sr. Program Manager ...
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