Caesars Rewards Ambassador Full Time (Tropicana Atlantic City)
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Job Location:
Atlantic City, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.
- Our Mission: Create the Extraordinary
- Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
- Our Values: Blaze the Trail Together We Win All-In on Service
Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.
JOB SUMMARY
Enhances the growth of gaming revenues through the development of our customer base. Actively walks the casino floor to sell and enroll new customers in the customer loyalty program (Caesars Rewards program). Maintains relationships with valued gaming guests and markets our gaming product to all guests. Supports Caesars Rewards team when needed.
HOW YOU WILL CREATE THE EXTRAORDINARY
- Welcomes guest provides exceptional customer service encourages guest to enroll in our new card sign up program and create brand loyalty.
- Must possess the ability to actively and constantly sell a product.
- Follows all relevant policies and procedures keep confidentiality of information
- Ability to communicate with other departments both on property and within all Caesars entertainment also with vendors/partners.
- Be familiar and help with promotions and events.
- Showcase exemplary usage of RTCM- system used for greeting guests and maintaining high visibility on the casino floor.
- Promote in Casino and Marketing events both on and off property.
- Meet and greet guests and keep the highest levels of courtesy friendliness and hospitable attitude throughout interactions
Position is designated as Atlantic City Operations for cross-property marketing purposes.
$18.00 Per Hour
Qualifications
WHAT YOU WILL NEED
- College degree preferred
- Must be at least 21
- Minimum of two (2) years of guest services experience preferred
- Must have the ability to resolve stressful situations
- Must have exceptional guest service skills
- Must have excellent interpersonal communication team-building and problem-solving skills
- Must be able to work extended hours during special events including limited overnight travel
- Must have the ability to work flexible schedules including nights weekends and holidays
- Must be willing to adhere to all New Jersey gaming regulations and guidelines
CER license is required
ADDITIONAL REQUIREMENTS
- Must be able to move quickly around property
- Must be able to stand or sit for an extended periods of time
- Must be able to lift 20lbs
- Must be able to work independently and proven to be initiative-taking
- Must be able to respond calmly and make rational decisions when handling guests needs
Must be able to tolerate areas holding secondhand smoke
TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships.
Key Skills
About Company
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 ... View more
