Senior Lead Technology Release Delivery Consultant COO Tech

Step into a role where your leadership shapes one of Wells Fargos most significant multiyear transformation efforts. As a Senior Lead Technology Release Delivery Consultant youll be at the center of a highvisibility initiative modernizing the banks core Banking Operationsan effort that will redefine how millions of customers experience Wells Fargo.

In this position you become the orchestrator of technology delivery across a complex enterprisescale program. You will guide endtoend execution of critical IT deliverables ensuring every release is planned sequenced and delivered with precision and full awareness of operational impact. Your work directly influences the success of a sweeping transformation touching Operations Product and Technology teams across the company.

This is not a business process or product strategy rolethis is the command center for technology alignment dependency management readiness planning risk visibility and executivelevel communication. Its an opportunity to bring clarity structure and momentum to an initiative that will define the future of Banking Operations at Wells Fargo.

If you thrive in highstakes environments enjoy orchestrating largescale change and want your work to matter at an enterprise level this role places you right where strategy becomes reality.

In This Role You Will:

Technology Program Management:

• Own the Technology program roadmap for Banking Operations Transformation ensuring alignment across infrastructure platforms applications security and enterprise initiatives.

• Serve as the single accountable Technology program lead for Banking Operations Transformation across multiple delivery teams and platforms.

• Establish and maintain Technologyside governance readiness gates and escalation paths.

• Represent Technology in crossfunctional planning and governance forums ensuring Technology commitments are realistic sequenced and transparent.

Cross-Functional Partnership:

• Act as an advisor to senior leadership to develop or influence cross-product release plans of high complexity with significant dependencies across multiple products and/or teams within a product line or single product.

• Coordinate timelines across Technology teams to prevent conflicting deployments or unmanaged risk.

• Partner with Product and Operations leaders to align Technology delivery sequencing with business priorities and readiness needs.

• Lead the strategy and creation of highly complex product releases requiring coordination and analysis across multiple products and/or teams.

• Strategically engage with Business Services Leads Delivery Leads Product Owners Technology Leads and Scrum Masters and serve as an expert advisor to Product Management and Technology Leadership.

Technology Risk Identification & Escalation:

• Proactively identify emerging technology delivery readiness and adoption risks.

• Translate technical risks into clear businessrelevant narratives for Technology Product and Operations leadership.

• Serve as the primary Technology escalation point for highrisk or highimpactBanking Operations Transformation initiatives ensuring issues are owned and addressed by the appropriate Technology teams.

Executive Communication & Transparency:

• Provide Technologyfocused executive reporting on Banking Operations Transformation delivery status risks dependencies and readiness.

• Ensure Technology leadership has early visibility into issues requiring decisions tradeoffs or investment.

• Reduce reactive escalations by creating predictable datadriven insight into Technology execution.

Data-Driven Technology Program Management:

• Leverage Technology data (incident trends performance metrics adoption signals delivery health indicators) to assess risk and readiness.

• Use data to inform prioritization escalation and mitigation decisions within the Technology portfolio.

• Continuously mature Technologyside program analytics to anticipate risk during major transformations migrations and security changes.

Required Qualifications:

• 7 years of Technology Delivery experience or equivalent demonstrated through one or a combination of the following:work experience training military experience education.

• 5 years of experience coordinating delivery across multiple Technology teams and platforms.

• 5 years of experience with enterprise technology delivery infrastructure and security concepts.

Desired Qualifications:

• Experience supporting Banking Operations Contact Centers or large operational environments.

• Experience partnering effectively with Operations and Product stakeholders.

• Background in enterprise transformations (e.g. cloud security platform modernization).

• Experience operating as a senior individual contributor with broad organizational influence.

• Strong communication skills with the ability to present to senior and executive leadership.

Job Expectations and Core Values:

• Be Humble:Youre smart yet always interested in learning from others.

• Work Transparently:You always deal in an honest direct and transparent way.

• Take Ownership:You embrace responsibility and find joy in having the answers.

• Learn More:You regularly self-educate and improve your skill set.

• Show Gratitude:You show appreciation and respect to those you work with.

• Ability to lead complex initiatives spanning multiple technologies and platforms.

• Ability to collaborate effectively with a diverse set of technical and nontechnical stakeholders.

• Ability to operate in a dynamic fastpaced environment with shifting priorities and evolving needs.

• Own and maintain the Technology program roadmap for Banking Operations Transformation ensuring alignment across platforms initiatives and delivery teams.

• Provide singlepoint Technology accountability for program sequencing dependency management readiness and risk visibility.

• Proactively identify and manage crossTechnology dependencies that could impact delivery timelines or operational readiness.

• Surface technology risks and readiness gaps early escalating issues with clear data context and recommended paths forward.

• Partner closely with Operations and Product leaders to understand business impact and readiness needs while maintaining Technology ownership and accountability.

• Ensure Technology initiatives are planned and executed with operational awareness minimizing disruption to frontline teams.

• Deliver clear concise and trusted executivelevel reporting on Technology delivery health risks and dependencies.

• Reduce reactive escalations by creating predictable governance disciplined planning and proactive risk management.

• Translate complex technical information into businessrelevant insights that support leadership decisionmaking.

• Continuously improve Technology program management practices cadence and reporting to support largescale transformation.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.