Mutuel Teller IHRC Only
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Job Location:
Shelbyville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Mutuel Teller must have a passion for meeting our customers needs. Mutuel Tellers must be friendly customer service orientated strong relationship builder and trustworthy.
Responsibilities
Ensure costumer bets are placed correctly
Cash/Cancel tickets as requested by customer
Cash/sell vouchers
Draw or skim money as needed
Provide customers with a list of scratches for tracks or results for races
Understanding pari-mutuel wagering including: reading tickets sold tote keyboard and
basic racing terminology
Responsible for balancing drawer at the end of shift reporting all shortages to manager
Resolve customer complaints regarding race sales and service
- Provide customer service regarding Horseshoe Indianapolis facility
Qualifications
High school diploma or GED required.
Experience in customer service and banking/ money handling preferred.
Must possess strong communication skills be flexible and detail oriented.
Ability to read and write; basic computer knowledge; mathematic skills; knowledge of horse
racing terms betting and programs.
Must possess good interpersonal skills.
Be available to work various shifts weekends and holidays.
Must be at least 21 years of age or older and be able to obtain an Indiana Horse Racing License.
ADDITIONAL REQUIREMENTS
Must have an outgoing energetic and enthusiastic attitude.
Also required are frequent standing walking stooping bending reaching climbing steps and sitting.
Must be able to lift up to 30 pounds.
Responsible for fostering a fun environment.
Responsible for being gracious to all guests and coworkers.
Responsible for promoting a positive influence in the community and participating in company-sponsored events.
Enthusiastically supports actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
Ensures that behavior and appearance are in compliance with established standards.
Maintains a professional work environment with management and staff
Horseshoe Indianapolis Racing & Casino is a smoking establishment therefore must be able to work in a smoking environment.
Key Skills
About Company
Caesars Entertainment invites you to indulge in elegance. Hotels, upscale casinos, breathtaking shows, and gourmet dining – where entertainment reaches new heights!
