Community Manager (fmd)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Here you can find ourGerman speaking jobs.
ABOUT US
Wunderflats helps people find fully furnished homes for a month or more perfect for relocations family moves or life transitions. It offers a secure and seamless rental experience across Europe.
Founded in Berlin in 2015 by Jan Hase and Arkadi Jampolski Wunderflats bridges the gap between verified landlords and carefully vetted tenants. As part of Europes housing infrastructure it helps activate underutilized apartments and support the evolving ways people live and work today.
More than 63000 apartments are currently listed and the company employs a team of over 150 people.
Learn more at . For media inquiries please contact:
Real trust is built in conversations: on social media in reviews in comments and across public platforms where people share their real experiences.
At Wunderflats these moments shape how people perceive us and whether they decide to book.
As Community Manager youll take ownership of these touchpoints making sure we show up clearly thoughtfully and with the right voice wherever our customers engage with us.
THE ROLE & YOUR IMPACT
As we grow more of our brand experience happens outside our own platform.
In this role youll bring structure consistency and a strong voice to how Wunderflats appears across social channels and public discussions.
Youll report directly to the CMO and work closely with Communications PR and Customer Service to manage conversations strengthen trust and translate user feedback into meaningful insights.
This role is hands-on and visible combining daily interaction with users and a clear sense for what matters strategically.
WHAT YOULL WORK ON
- Take ownership of our presence across social media reviews and community platforms
- Interact with users through comments messages and public discussions
- Handle feedback positive or critical with empathy and sound judgement
- Support content distribution across relevant channels
- Keep track of sentiment trends and recurring topics
- Identify potential risks or opportunities early
- Share insights from conversations with internal teams
- Collaborate with PR Communications and Customer Service
- Use tools and AI to improve efficiency and scalability
Typical focus:
Reputation monitoring & public engagement 30%
Social media & content distribution 25%
Data insights & reporting 15%
AI automation & process improvement 15%
Cross-functional collaboration 15%
WHO YOU ARE
Youre comfortable being the voice of a brand in public.
You bring:
Experience managing social media accounts or online communities
Confidence engaging with users in open sometimes sensitive situations
Strong written communication and emotional intelligence
A good sense for tone nuance and audience
Understanding of how social platforms and communities operate
- English C2 or native required German French and/or Spanish are a plus
Nice to have (not required):
Experience working with PR Communications or Customer Service teams
Background in consumer platforms marketplaces or tech companies
Exposure to reputation management or community building
Interest in using AI or tools to streamline workflows
WHO THIS ROLE IS FOR
This role is for people who want to:
Be at the center of how a brand interacts with its audience
Shape conversations across social platforms and communities
Combine hands-on work with strategic thinking
Work closely with senior leadership
Turn feedback and engagement into real impact
OUR PITCH
- #empathyculture:Become part of our international team with a scale-up atmosphere where you as a person really count and your ideas and work make a real impact.
- #worklifeinbalance:Our working hours are flexible and family-friendly. Your main working hours are spent in the office but you are also welcome to work from home from time to time.
- #personaldevelopment:We support you in your personal & professional development e.g. through individual training programs workshops or participation in trade fairs and conferences.
- #compensationpackage:Receive an attractive compensation package and a company pension plan with a 20% employer contribution.
- #wunderoffice: Work from our brand new office in Berlin (Hackescher Markt) with ergonomically equipped workstations detox room playroom roof terrace and fruit & drinks on us.
- #welovetohavefun:Celebrate with us at our annual summer or winter party and regular after-work gatherings and power up in our office with yoga table soccer and table tennis.
- #morebenefits: A special discounted membership at Urban Sports Club Decent discounts at FutureBens Yearly travel ticket - here you go! - and even more!
If that sounds like you wed love to hear from you.
*We at Wunderflats value the diversity of our team and stand for equal opportunity and non-discrimination. We respect all differences from person to person visible or not.
Required Experience:
IC
Key Skills
About Company
Find furnished apartments for temporary or longer stays with 1 click on Wunderflats. Verified and complete online booking for relocation, business, or students.
