Assistant Manager
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
At Retro Fitness Get Real is our promise of offering an honest simple non-intimidating approach to helping our community achieve their fitness goals.
The Assistant Manager will ensure that members receive the highest quality of service and facilities as well as lead motivate and manage their team. This role will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating leading supervising and coordinating the activities of employees engaged in servicing our members needs.
Reports to:
General Manager
Experience Requirements:
- 4-year college degree preferred or related business experience.
- 1 years management experience required.
Skill Requirements:
- Excellent written and verbal communication
- Strong organizational skills
- Strong leadership skills
- Strong administrative skills
- Strong customer service skills
- Strong computer skills
Professional Responsibilities:
Operations
- Coordinate and work within club support functions of Fitness Sales Marketing Accounting Information Technology.
- Resolve member complaints in an efficient and tactful manner following club procedure and documentation.
- Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members and employees.
- Ensure the club meets brand standards for cleanliness maintenance safety and security.
- Ensure visible maintenance items are repaired promptly and proper signage is posted.
- Track completion of opening/closing checklists logs and cleaning checklist.
- Keep current in knowledge of key competitors.
- Perform brand excellence reviews.
- Communicate and implement club policies and procedures to employees.
- Achieve desired personal training revenue Set/Show/Close and session burn goals.
- Facilitate integration of Personal Training services into point-of-sale presentations to maximize
the number of fitness assessments scheduled and packages sold.
Sales
- Achieve desired revenue goals in the following profit centers:
- Membership
- Training
- Retail & Merchandising
- Monitor flagged check-ins to increase revenue and reduce collections.
- Ensure ongoing prospecting and generation of new prospective members.
- Ensure that the staff has a high level of knowledge about the clubs programs facilities and equipment.
- Demonstrate an ability to increase revenue per member.
Compensation Structure:
- Sliding scale salary and commission/bonuses reflective of main drivers of business including but not limited to:
- Average annual EFT
- Shop Score Goal
- Delinquency Collection Goal
*Retro Fitness is an Equal Opportunity Employer and a Drug Free Workplace. Background checks and screenings are required for all new hires.
Compensation: $18.00 per hour
With more than 120 gyms open or under development across the US Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs Retro Fitness offers something for everyone. Gyms feature best in class equipment and services our Retro Blends Smoothie Bar and a selection of amenities that keep members feeling accomplished and refreshed.
Required Experience:
Manager
Key Skills
About Company
Retro Fitness is an inexpensive gym, offering new and modern, cardio and strength equipment, personal training, group classes, mental health and wellness resources, and great amenities. Get your free pass today!
