Service Now Tier 1 service desk agent- Night Shift

Information Resource Group, Inc.

Job Location:

Nashville, IN - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Title: ServiceNow service desk agent/ Help Desk - Night Shift Agent

Hours: 8 PM CST to 5 AM CST. On weekends it is one of 3 shifts 5 AM CST to Noon CST Noon CST to 8 PM CST and then 8 PM CST to 5 AM CST.

Position is remote from USA

Duration: 1 year

Required Skills:

ServiceNow: Intermediate
Help Desk/Service Desk: Advanced
Previous tier 1 experience
IVR
telephony experience.

Responsibilities

Seeking Tier 1 service desk agent for night and weekend work.
Previous experience with ServiceNow required.
Ability to take calls provide excellent customer service and triage issues effectively and efficiently to application support teams for resolution.

Role Title: ServiceNow service desk agent/ Help Desk - Night Shift Agent Hours: 8 PM CST to 5 AM CST. On weekends it is one of 3 shifts 5 AM CST to Noon CST Noon CST to 8 PM CST and then 8 PM CST to 5 AM CST. Position is remote from USA Duration: 1 year Required Skills: ServiceNow: Intermediate ...