Senior Site Reliability Engineer
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Job Location:
Westlake, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
SRE
West Lake CA or Carrolton TX
West Lake CA or Carrolton TX
Job Description
Senior Site Reliability Engineer
Must Have Technical/Functional Skills
o 5-7 years of professional experience in a Site Reliability DevOps or Systems Engineering role.
o 3-5 years of hands-on experience managing production workloads in a cloud environment preferably AWS.
o Proven experience acting in an L2/L3 support capacity with strong diagnostic and troubleshooting skills.
Technical Skills (Must Have):
o Cloud Expertise: Deep understanding and hands-on experience with the AWS ecosystem (EC2 S3 RDS Lambda VPC IAM CloudWatch).
o Infrastructure as Code (IaC): Strong proficiency with tools like AWS CDK (preferred) Terraform or CloudFormation.
o Scripting & Automation: Proficiency in at least one scripting language such as Python Bash or NodeJS for automation and tooling.
o Monitoring & Observability: Hands-on experience with modern monitoring logging and tracing tools. (e.g. NewRelic is preferred Datadog Prometheus Grafana ELK Stack).
o Containerization: Experience with Docker and container orchestration systems (e.g. Kubernetes ECS).
General Skills:
o Excellent analytical troubleshooting and complex problem-solving skills with a methodical approach.
o A calm and focused demeanor during high-pressure incidents.
o Strong verbal and written communication skills with the ability to explain complex technical concepts to diverse audiences.
o Highly attentive to detail organized and capable of prioritizing effectively in a dynamic environment.
o A collaborative mindset and the ability to work effectively both independently and as part of a team.
Preferred Skills & Qualifications:
Domain knowledge in FinTech or the Mortgage industry.
Experience with the AWS Serverless stack (Lambda API Gateway SQS SNS DynamoDB).
Familiarity with application development environments (e.g. NodeJS TypeScript Python) to facilitate effective troubleshooting and collaboration with development teams.
Experience with relational databases (Postgres) and NoSQL databases.
Experience working within an Agile/SCRUM development process using Jira.
Roles & Responsibilities
Incident Response & L2/L3 Support: Serve as a primary escalation point for complex production incidents. Lead troubleshooting efforts perform deep-dive root cause analysis (RCA) and work with Product Engineering teams to implement permanent solutions to prevent recurrence.
Monitoring & Observability: Develop and manage comprehensive monitoring and alerting solutions using tools like Datadog CloudWatch or similar. Define and track Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure system health.
Collaboration & Architectural Input: Partner closely with backend development teams conducting Production Readiness Reviews and influencing the design of new services to ensure they meet SLOs and are built for reliability observability and operational excellence from the start. Advocate for SRE best practices across the engineering organization.
Problem Management: Analyze incident trends and system metrics to identify underlying problems. Develop and execute long-term solutions including automating away operational toil software enhancements and architectural improvements.
Runbook & Documentation: Create and maintain clear concise documentation and runbooks to enable faster incident resolution and share operational knowledge across teams.
