Lead Systems Operations Engineer

About this role:

Wells Fargo is seeking a Lead Systems Operations Engineer.

In this role you will:

• Lead complex broad impact initiatives including provision of high level systems consultation for the technology teams
• Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
• Review and analyze complex technical challenges as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors such as alternatives enhancements periodic systems reviews or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers colleagues and mid to more experienced level managers to resolve systems support issues and achieve goals

Required Qualifications:

• 5 years of Systems Engineering Technology Architecture experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education

Desired Qualifications:

• Proven expertise in managing major incidents and driving structured problem management within complex technology focused environments.
• Strong understanding of infrastructure application ecosystems and ITIL practices with the ability to lead high pressure triage and restoration efforts.
• Demonstrated ability to communicate complex technical situations in a clear concise and customer ready manner during time critical events.
• Solid experience coordinating across engineering operations vendors and business partners to restore service and prevent recurrence
• Strong analytical skills with the ability to identify trends drive corrective actions and strengthen overall incident and problem management maturity.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.