Underwriting Assistant
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Job Summary
Primary Details
Time Type: Full timeWorker Type: EmployeeUnderwriting Assistant
About QBE
At QBE we get to the heart of what matters for our we do it all with a human touch.
Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real exciting momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact at work and in the worldAspart of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.
Your new role
- Support underwriting through general administration document issuance chasing and archiving to ensure delivery of a professional service within agreed timelines.
- Support the Insurance Admin team to ensure team objectives are achieved successfully.
- Input data accurately on relevant internal and external systems to maintain correct and up to date information.
- Develop effective working relationships with internal and external stakeholders.
- Respond to broker/client requests in accordance with service standards to provide an excellent customer focus.
- Work collaboratively with colleagues to deliver superior service standards as part of the extended service team.
- Review risks entered and where necessary take corrective action to ensure data integrity for the team.
- Deal with all Credit Control Claims and Underwriting queries within agreed timescales.
About you
- Flexible approach and ability to recognise and adapt to changing business requirements.
- Good team player demonstrating passion and a positive attitude with the capability to work collaboratively and develop strong working relationships.
- Problem solver and proactivity.
- Ability to deal with high workload and multitasking activities.
- Strong organizational skill able to prioritize and manage stress.
- Ability to analyse and work on data.
- Good knowledge of Financial Lines/Liability/Property policies and coverages is a plus.
- Good knowledge of Microsoft Word and Excel.
- Solid verbal and written communication skills in English is a plus.
- Good communication and listening skills.
- Ability to deliver excellent customer service focusing on objectives and meeting Slas and internal deadlines.
- Manage to work in multiple systems comfortable working with both speed and accuracy.
- Previous experience in insurance policies administration.
La nuova risorsa verrà coinvolta nel supportare la Branch italiana nelle seguenti attività:
- Assistenza amministrativa nei processi e nelle procedure relative alla gestione delle polizze sottoscritte da QBE
- Registrazione sui sistemi di tutti i titoli relativi alle polizze sottoscritte da QBE
- Emissione di documenti di polizza gestione dei solleciti dei documenti (firmati dal contraente di compagnie delegatarie/primary o di layer sottostanti) e archiviazione di tutta la documentazione
- Relazione con clienti interni (underwriter credit control sinistri) ed esterni (intermediari) per la gestione di tutte le richieste relative alle polizze sottoscritte da QBE
- Utilizzo di SID/Pega/Docusign/ODM
Le competenze ideali della nuova risorsa sono:
- Buone doti di comunicazione e ascolto
- Capacità di analisi e rielaborazione dati
- Capacità di lavorare in Team
- Capacità di gestire carichi elevati di lavoro e attività multitasking in situazioni di stress.
- Problem solver e proattività
- Orientamento alla delivery e al raggiungimento dei risultati nel rispetto degli Slas e delle scadenze interne
- Esperienza nella gestione amministrativa delle polizze
- Buona conoscenza delle garanzie e condizioni specifiche delle polizze Liability/Property/Financial Lines
- Buona conoscenza del pacchetto Microsoft Word/Excel
- Buona conoscenza della lingua inglese scritta e parlata
Benefits
We offer a range of benefits to help provide holistic support for your work life whatever your circumstances including:
- Meal vouchers
- Private medical insurance
- Personal and professional accident insurance
- Life insurance
- Longterm care insurance
- Flexible working model: work from home up to 3 days per week
- Workfromanywhere flexibility allowing you to work temporarily from another residence when needed
- Competitive holiday allowance
- Employee Assistance Programme (EAP) for mental health and wellbeing support
- Learning & development opportunities including technical and professional training
- Career development within an international organisation
- Inclusive and supportive working culture
To learn more about benefits of working with us clickRewarding our people - QBE European Operations
Awards & Recognition
We value our employees experience with us and are proud to have been recognised for the following awards:
Insurance Connect Awards 2025
Winner: Best Product Cyber - QBE Italy
Winner: Best Risk Management service Risk Solutions - QBE Italy
Winner: Best company to work for QBE Italy
Italy Insurance Communication Grand Prix 2025
Special Jury Mention in the Company Literature category for QBE Resilience Series
Insurance Connect Awards 2024
Winner: Best Product Clinical Trials - QBE Italy
Winner: Best Product Employers Liability - QBE Italy
Insurance Connect Awards 2023
Winner: Best Insurance Product for SMEs - QBE Italy
Winner: Best HR Management - QBE Italy
Winner: Best Claims Management Initiative for Customer - QBE Italy
Insurance Connect Awards 2022
Winner: Best Place to Work - QBE Italy
Winner: Best Claims Proposition - QBE Italy
Winner: Best Corporate Responsibility - QBE Italy
You can view all our awards here
Apply now andletsmake it happen!
Ifyourelooking for a career thatcombines yourexpertiseand your empathy click Applytoday.
Your career. At the heart of it.
Skills:
Analytical Thinking Business Management Collaboration Tools Communication Critical Thinking Decision Making Financial Advising Financial Products Intentional collaboration Managing performance Portfolio Management Problem Solving Regulatory Compliance Risk Management Stakeholder ManagementHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
Junior IC
Key Skills
About Company
QBE Insurance Group is one of the world's top 20 insurance and reinsurance companies, located in 26 countries. Visit us for company information.
