Web Specialist
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2 hours ago
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Job Summary
Assignment: RQ00602 - Web Specialist - Intermediate
Requisition: RQ00602
Job Title: Web Specialist - Intermediate for Web Transformation
Client: Ontario Health
Start Date:
End Date:
Department: Communications and Engagement
Office Location: 525 University Ave Toronto
Business Days: 188.00
Location: Up to 5 days onsite (subject to HMs discretion)
Public Sector Experience: Must
Must Haves:
- Minimum 3-5 years in online copywriting/editing within the field of healthcare or public sector. Bachelors degree in English Journalism Technical Writing or related field or equivalent combination of education and experience.
- Exceptional editorial skills including writing accessible web content for diverse audiences proof-reading and copy-editing.
- Knowledge of best practices for digital content and plain language writing.
- Experience with AODA requirements and best practices for accessible web content.
- Experience creating analytics reports to measure website and content performance.
- Strong interpersonal skills including confidence to interact with stakeholders at all levels
Description
Background Information:
- This role supports the work of the digital communications team by providing both editorial and operational support. The resource will act in the capacity of an Advisor Digital Content and will review edit and provide feedback on web copy to ensure it is clear concise aligned with AODA standards and plain language best addition to editing responsibilities the role provides support to the content teams operational activities such as preparing copy decks organizing and tracking documents checking materials for accessibility compliance and preparing web analytics reports and insights. This position is well suited to someone with strong attention to detail good organizational skills and a solid understanding of web content standards and best practices.
Responsibilities:
- Work closely with communications advisors and business partners to plan create edit and publish external facing web content ensuring information is clear and easy to understand.
- Ensure web content is consistent with Agencys web governance standards and guidelines follows best practices and is compliant with AODA and other relevant legislation.
- Review copyedit and proofread web content.
- Champion clear-writing making information easier to understand and use.
- Monitor and analyze the performance of website content and provide insights to optimize future content.
- Liaise with French Language Services Coordinator to ensure content is translated and posted on all websites as required.
- Liaise with legal counsel with respect to AODA and other relevant legislation compliance issues and exceptions.
- Reviewing tracking and reporting on AODA compliance of documents posted to the Agency websites.
- Support the content teams operational activities including but not limited to creating copy decks tracking documents and reports organizing website assets and assisting with content workflow processes
Desired Skills:
- Completion of a bachelors degree in English Journalism Technical Writing or a related discipline.
- Experience writing and editing web content within the field of healthcare or for the public sector.
- Knowledge of best practices for digital content and plain language writing
- Skilled at translating complex or technical content into clear purposeful web content that highlights key information and meets both user needs and content objectives.
- Experience evaluating auditing and analyzing content to identify potential opportunities to streamline content and identify areas for potential improvement.
- Experience with AODA requirements WCAG and best practices for ensuring accessible web content.
- Experience creating analytics reports to measure website and content performance
- Experience with Adobe Analytics and Google Analytics
- Experience with Adobe Experience Manager is an asset.
- Strong project management time management organizational inter-personal and problem-solving skills.
- Excellent verbal and written communication skills; presentation skills; and interpersonal skills
- Ability to manage multiple projects and work effectively within a cross-departmental team.
- Strong interpersonal skill including confidence to interact with stakeholders at all levels.
- Ability to deal with multiple priorities and meet deadlines.
- Knowledge of SEO best practices for digital content is an asset.
- Understanding of human-centered design and user experience testing is an asset
Required Skills: 100 Points
- Minimum 3-5 years experience writing and editing web content within the field of healthcare or for the public sector.: 20 Points
- Bachelors degree in English Journalism Technical Writing or related discipline.: 10 Points
- Demonstrated experience editing digital content for websites following best practices including use of plain language structure for web readability and user-focused writing.: 20 Points
- Experience evaluating auditing and analyzing content to identify potential opportunities to streamline content and identify areas for potential improvement.: 10 Points
- Knowledge and experience with AODA requirements WCAG and best practices for writing accessible content.: 10 Points
- Ability to work with cross-functional teams (e.g. designers developers SMEs). Includes clarity in written communication and giving/receiving feedback.: 10 Points
- Experience creating analytics reports to measure website performance and generate insights using Google Analytics and/or Adobe Analytics.: 10 Points
- Experience with Adobe Experience Manager and Drupal content management systems.: 10 Points
Deliverables
- Deliverables include but not limited to:
- Creation review and editing of web content in collaboration with business partners.
- Providing web content reviews and feedback.
- Creation of analytics reports on web content and performance.
- Support processes to ensure accessible content and AODA compliance.
- Support content teams operational activities and workflows.
- Additional Terms
- Term: The term of this Engagement Assignment is 188 Business Days. The Engagement Assignment may also be extended for unused Business Days at Agencys discretion.
- The resource will comply with Agency policies and procedures.
- Agency systems cannot be accessed from outside the province of Ontario and Agency assets including laptops and related equipment cannot be removed from the province of Ontario without prior written approval from the Agency.
- Assignment Type: This position is currently listed as Hybrid. The resource under this request will be required to work onsite as per Hiring Manager sole discretion.
