Credit Officer
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Job Location:
Parramatta - Australia
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Working at Transurban is different; its a place where you can see the benefits of your work play out in real life every day. We create city-sized solutionsbuilding and operating safer smarter and more sustainable roadsto solve pressing transport challenges that are slowing cities down.
About the Role
We are looking for a Credit Officer to join the team on a 4month temporary assignment working onsite at the Eastern Creek office. This role sits within a busy contact centre environment handling mainly inbound calls and supporting customers with collections and account-related enquiries. Hours are Monday to Friday on a rotating roster between 8:30am and 5:30pm. Previous contact centre experience is required. There is a strong possibility the role may convert to a permanent fulltime position at the end of the assignment.
Key Responsibilities
- Collect overdue payments by contacting customers and negotiating suitable payment arrangements.
- Manage and resolve customer enquiries including accounts toll notices and financial hardship requests.
- Identify and minimise potential bad debt referring accounts to external agencies when appropriate.
- Work closely with internal teams to resolve escalated issues and support effective credit management.
Key Skills
- Strong communication and negotiation skills when speaking with customers.
- Experience in credit collections or a contact centre environment.
- Ability to problemsolve and handle complex customer or account issues.
- Comfortable using computer systems including Microsoft Office and credit management tools.
If you meet some of these requirements but not all we encourage you to submit your application.
Ready to help us keep cities moving Apply today.
Job Type:
Contingent - Position ManagedClosing Date:
19-Apr-2026 0:00Please note: The closing date reflects the time zone of the Primary Location for this job posting.
Primary Location:
Parramatta & Western Suburbs Sydney NSWRequired Experience:
Unclear Seniority
About Company
As one of the world’s largest toll-road operators, everything we do works to get people where they want to go, as quickly and safely as possible – from designing and building new roads to researching new vehicle and road safety technology.
