Knowledge Management Specialist

• Manage and continuously improve TUs KM system (TULIP) including policies processes and infrastructure that support effective knowledge capture organization and use.

• Design and maintain TULIPs information architecture including taxonomy tagging and navigation systems to ensure knowledge assets are easily searchable and accessible.

• Organize and manage technical tools and program documentation ensuring assets from global regional project and technical assistance efforts are properly curated and maintained with appropriate version control.

• Develop and implement lifecycle management processes including archiving outdated materials removing duplicates andmaintaininga streamlined and up-to-date repository.

• Conduct periodic content reviews to identify gaps and strengthen documentation and knowledge assets.

• Collaborate with teams across the organization to ensure tools research and lessons learned are systematically documented and stored.

• Establish andmaintainquality control standards to ensure assets are clearly labeled categorized and consistently managed.

• Coordinate with technical consultants as needed to address system issues and improvements.

• Build staff capacity to use TULIP effectively through guidance orientation and ongoing support.

Knowledge Capture Curation and Synthesis

• Identify knowledge gaps and support the development of relevant knowledge assets in collaboration with teams.

• Capture and document program lessons learned implementation insights and technical innovations.

• Curate and synthesize internal and external knowledge into accessible formats such as briefs summaries and thematic resources to inform program design and strategy.

• Support the documentation and organization of tools and learning generated through technical assistance to partners and clients.

• Develop and maintain thematic knowledge repositories on priority topics including climate adaptation gender transformative programming and market-based approaches.

• Disseminateknowledgeassets internally and externally to strengthen learning program quality and collaboration.

Organizational Learning and Knowledge Sharing

• Facilitate knowledge sharing and collaboration across TU teams and regions.

• Lead cross-regional learning exchanges to share program innovations lessons learned and emerging evidence.

• Coordinate the quarterly all-staff learning series including topicselection session organization and documentation of key insights.

• Support the synthesis and dissemination of research program evidence and sector knowledge.

• Promote the use of knowledge assets to support adaptive management and program improvement.

• Maintain internal communications on KM resources and support engagement with external communities of practice (CoP).

Internal Relationships

• Liaise with the Global and Senior Management Teams to align knowledge systems with organizational priorities.

• Work with regional and technical teams to ensureknowledgeassets are captured organized and usable.

• Collaborate with project teams to ensure tools research and documentation are systematically stored and accessible.

• Support staff to integrate KM practices into routine program implementation and learning processes.

External Relationships

• The KM Specialist will collaborate with technical consultants includingglobal CoP to support technical management of the KM system as needed.

• The role will also liaise with external technical CoP and knowledge networks to strengthen knowledge exchange and learning.

4. Deliverables and Timeline

• KM System Assessment and Improvement Plan for TULIP: July 2026

• Revised information architecture and repository structure for TULIP:August2026

• Repository Organization and Content Lifecycle Management:September2026

• KM guidance and user support materials:October2026

• Facilitation of cross-regional knowledge exchange sessions:First exchange scheduled in July 2026 ongoing

• Quarterly organizational learning events:First learning event scheduled inAugust 2026 ongoing

• Curated knowledge repositories on priority themes:September 2026 ongoing

• Knowledge synthesis products:October 2026 ongoing

All deliverables must meet TUs quality standards and be approved by the designated supervisor.

5. Duration and Level of Effort (LOE)

• Contract Period: May 15 2026 May 14 2027

• Level of Effort: Up to85daysover the contract period

• Consultant may work remotely

6. Location & Travel Requirements

• Primary location:Remote

• Travel: Up to15% subjectto organizational policies and prior approval

• All travel expenses must be preapproved and will be reimbursed in accordance with TUs travel policy.

7. Required Qualifications

Education requirements

• Masters degree in organizational development KM learning information management or a related field.

Experience requirements

• Minimum seven years of experience in KM organizational learning or knowledge systems.

• At least five years of experience working in the INGO sector supporting learning knowledge sharing or KM systems.

• Experience designing managing or improving digital knowledge repositories including SharePoint or other Microsoft 365 platforms.

• Experience facilitating organizational learning initiatives such as CoP knowledge exchanges or learning events.

• Experience administering SharePoint-based systems including document libraries metadata or tagging structures and user support.

Knowledge and skills

• Strong understanding of KM approaches including knowledge capture organization synthesis and dissemination.

• Strong working knowledge of SharePoint and Microsoft 365 environments including document libraries metadata search functionality and permissions management.

• Ability to structure digital knowledge repositories and information architecture to ensure knowledge assets are well organized and easily accessible.

• Strong research synthesis and writing skills with the ability to translate complex information into clear and accessible knowledge products.

• Experience with livelihoods economic inclusion and/or Graduation Approach programming preferred.

Behavioral competencies

• Strong interpersonal and collaboration skills with the ability to work across diverse teams and cultures.

• Ability to manage competing priorities work independently and meet deadlines.

• Highly organized results-oriented and able to work effectively with limited resources.

• Excellent research writing and analytical skills.

Language

• Spanish language skills a plus

8. Application Process

Interested consultants shouldsubmitthe following:

1. CV or resume

1. Cover letterdescribing relevant experience and approach

1. Daily rate(required)

Send all materialsviaTrakstar. The applicationdeadline is April 1.Applications will be reviewed on a rolling basis until the position is filled.

9. Diversity Equity and Inclusion Statement

TU is committed to diversity equity and inclusion. We strongly encourage applications from individuals of all backgrounds particularly those with lived experience related to our mission.