Project Support Specialist

The Project Support Specialist performs a variety of tasks that include: customer data management and sales order management in support of construction and service projects for the ESS division. The individual is expected to manage construction and service project data to process customer accounts to be able to receive invoices and make corresponding payments. Also the Specialist manages sales orders from the creation of non-inventory items to coordination with Finance for propor management of orders. This role requires attention to detail to ensure that project records are accurately maintained and project teams are properly supported with the most up-to-date customer order and project documentation. This position prepares schedules reports and tracks project order information. This position supports both construction and services (LTSA) projects.

• BS or BA degree in business administration or professional work experience in lieu of
• Minimum 5 years professional work experience
• In depth experience with MS Office including MS Excel
• Experience with ERP systems ability to multi-task great attention to detail

• Customer Data Management: Processing of new accounts in ERP. creating customer entity activation process in cooperation with Finance
• Customer Data Mangement: Compiling storing and processing all customer documentation and keeping recordsas per QMS/ISO standards and processes
• Customer Data Management: coordinates with customer to obtain: credit application supplier registration forms remmitance advice invoices. Works directly on customer portals as required.
• Sales Order Management: Creates non-inventory items. Coordinates with Finance for activation in ERP. Compiles cost-files and order documentation tax certificates contracts etc.
• Sales Order Mangement: Raises sales order and distributes acknowledgments to stakeholders. Communicates with customers on updates and changes.
• Sales Order Management: Coordinates with production and logistics on work planning and shipping requirements. Manages exceptions and overall process from PO to delivery
• Sales Order Management: Validates ERP for items out of inventory. Distributes invoices.
• Sales Order Management: Meets with Service Managers and Finance team for coordination of works forecasting and follow-up
• Produces Sales Order reports for Finance and follows up on customer late payments
• Keeps accurate records of customer info and documentation and assists with project-specific documentation (classification technical records keeping)
• Schedules team onsite visits (arranging conference room schedule lunch dinner Travel) and assists with agenda generation for coordination of team travels (domestic/international)

Whether you are just getting started or are an experienced professional we offer a robust total rewards package to include generous compensation based on market standards healthcare wellness adoption assistance discounted stock purchase career development and recognition programs. Some of our superior benefits include parental (maternal and paternal) leave 401K retirement contribution match at 7% educational assistance (tuition reimbursement) Short-term Disability (STD) paid holidays paid vacation and paid employee referral award.

We appreciate diverse skills/experience and yours could add immense value to our team. Our customers have varied backgrounds and so do our employees. If you are excited about leaving your footprint on our technical customer-centric solutions while increasing sales we would love to hear from you.

We are proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status and genetic information. If you require an accommodation to complete the application or interview process please contact us by email at and let us know the nature of your request and your contact information.

Saft is a global battery company like no other! Our long experience and pioneering spirit combined with our unique industrial approach puts us in a leading position to meet the needs of the most demanding customers. Our batteries and battery systems make a different in every market sector they serve.

Established in 19 countries and supported by our 16 production sites Saft has more than 4300 employees around the world and more than 3000 customers across a range of industries.

Since 2016 Saft is a wholly owned subsidiary of TotalEnergies a global integrated energy company that produces and markets various forms of energy including oil biofuels natural gas green gases renewables and electricity. With 100000 employees TotalEnergies is committed to provide reliable affordable and sustainable energy to as many people as possible. The company operates in approximately 120 countries and places sustainability at the core of its strategy projects and operations.