Revenue Operations Head São Paulo (Hybrid)

Ready to accelerate your career

• Strategic GTM Leadership: Act as a strategic partner to commercial leaders to design and execute the GTM roadmap. You will translate long-term business goals into actionable operational workstreams ensuring alignment across the entire customer lifecycle.
• Advanced Data & BI Architecture: Ownership of the end-to-end revenue data strategy. You will develop sophisticated modeling for TPV (Total Payment Volume) ARR and Net Revenue Retention (NRR) to provide leadership with actionable insights and defensible forecasts.
• Full-Funnel Process Optimization: Architect and continuously refine the Clara Operating System. This involves mapping the buyers journey to identify bottlenecks automating manual handoffs between teams and standardizing global processes for multi-market scalability.
• Revenue Tech Stack Management: Lead the strategy for our commercial technology. You will oversee the administration and integration of Hubspot ensuring it talks seamlessly to our data warehouse and communication tools like Slack and Google Drive while evaluating new tools (build vs. buy) through a strict ROI lens.
• Strategic Planning & Incentives: Lead complex territory mapping and quota-setting exercises. You will design and manage performance-based compensation frameworks that incentivize the right behaviorsfocusing on high-quality acquisition and long-term account expansion.
• Commercial Enablement & Performance: Build the infrastructure for high performance. This includes creating data-driven playbooks optimizing the tech-enabled onboarding process for new reps and developing early warning systems to manage churn and expansion opportunities.
• AI & Automation Fluency: Build and scale automated workflows (lead scoring forecasting churn alerts) using AI as a core lever for operational efficiency.

• 8 years of experience in Revenue Operations Sales Operations or related commercial operations roles.
• 3 years in a senior leadership or director-level role with holistic ownership across Marketing Sales and Success.
• Deep expertise in Hubspot including complex workflow automation and data architecture.
• Proven experience building and scaling GTM processes in high-growth B2B SaaS or Fintech environments.
• Strong financial acumen; ability to bridge the gap between commercial activities and P&L impact.
• Excellent communication skills with a track record of influencing decisions through data-driven storytelling.
• Adaptability to fast-changing environments and a high ownership mentality.
• Hands-on fluency with AI tools applied to revenue functions: process automation predictive analytics and insight generation from CRM and BI platforms.

• Experience with Metabase Databricks N8N Claude for advanced data workflows and automation.
• Experience managing operations across multiple Latin American markets (Mexico Colombia Brazil).
• Independent analytical skills using SQL or Python.
• A good sense of humor.

Why join Clara

At Clara youll have the autonomy speed and support to make meaningful impact not just on your team but on how organizations are run across Latin America.

Who we are

• Were the leading B2B fintech for spend management in Latin America.

• Certified as one of the worlds fastest-growing companies a Great Place to Work and a LinkedIn Top Startup.

• Passionate about making Latin America more prosperous and competitive.

• Constantly innovating to build financial infrastructure that enables each of our customers to thrive.

• Product-led high-talent-density culture designed for builders who raise the bar.

• Proud of our open inclusive and values-driven environment.

What we believe in

• #Clarity. We say things clearly directly and proactively.

• #Simplicity. We reduce noise to focus on what really matters.

• #Ownership. We take responsibility and never wait to be told.

• #Pride. We build products and experiences were proud of.

• #Always Be Changing (ABC). We grow through feedback risk-taking and action.

• #Inclusivity. Every voice counts. Everyone contributes to our mission.

What we offer

• Competitive salary and stock options (ESOP) from day one

• Multicultural team with daily exposure to Portuguese Spanish and English (our corporate language)

• Annual learning budget and internal accelerated development paths

• High-ownership environment: we move fast learn fast and raise the bar together

• Smart ambitious teammates low ego high impact

• Flexible vacation and hybrid work model focused on results

If youre ready for growth ownership and impact apply now and help us redefine B2B finance in Latin America.

Claras Hybrid Policy

Claridians in a hybrid mode split their time between working from the office talking to or visiting customers or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other while supporting flexibility about how to do this in a way that makes sense for each individual and team.

We dont enforce a minimum number of days for most roles but youre expected to spend time at the office organically and be at the office most days during your ramp-up or when required by your leader.