Banquet Captain
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Job Location:
Springfield, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY:
The Banquet Captain ensures proper event set up associate supervision and execution of service through effective associate communication achieving guest satisfaction.
ESSENTIAL FUNCTIONS:
Thorough understanding of all position responsibilities.
Assists with on-boarding staff orientation handbook training and service training.
Previews daily banquet event orders.
Assigns side work duties and server floor chart.
Plans the serving details and orchestrates its completion in a timely manner.
Supervises leads servers bartenders food runners and house persons checking accuracy and adherence to brand standards.
Actively participates in the setup service and break down of functions.
Ensures proper daily weekly and end of month accounting procedures are met.
Opens and closes the conference center as needed.
Understands security safety emergency and energy conservation procedures.
Inspects each function prior to the event ensuring guest requests are fulfilled and service standards are met.
Conducts pre and post shift meetings.
Completes daily paperwork duties to include banquet checks sales summary computer reports closing reports punch detail overtime warnings and captain reports.
Meets with meeting planners prior to during and at the conclusion of the event to discuss details meeting last minute requests and gathering feedback.
Supervises up to 30 servers house persons lead/trainers and bartenders.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Bachelors degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
KNOWLEDGE SKILLS AND ABILITY
Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percent and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.
Missouri class E designated drivers license and a safe driving record is required.
Computer Skills Proficient in Windows and Microsoft Office Applications. The ability to work well with a team to prioritize a sense of urgency and a real concern for guest satisfaction.
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
While performing the duties of this Job the employee is regularly required to walk; use hands to finger handle or feel; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to stand; stoop kneel crouch or crawl and taste or smell. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 25 pounds frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.
While performing the duties of this Job the employee is frequently exposed to wet and/or humid conditions and outside weather conditions. The employee is occasionally exposed to moving mechanical parts; toxic or caustic chemicals; extreme cold and extreme heat. The noise level in the work environment is usually moderate.
INDEPENDENT JUDGEMENT:
Performs tasks and duties under general supervision using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures policies and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise our restaurants world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race color creed religion sex pregnancy sexual orientation gender identity age national origin ancestry citizenship status disability veteran status genetic information or any other basis protected by applicable federal state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process please visit your nearest location or contact us at
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Catering
- Hotel Experience
- Taleo
- Hospitality Experience
- Bartending
- Guest Relations Experience
- Serving Experience
- Guest Services
- Supervising Experience
- Banquet Experience
About Company
Bass Pro Shops is your trusted source for quality fishing, hunting, boating and outdoor sporting goods. Inspiring people to enjoy & protect the great outdoors.
