Content & Communications Associate
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Job Location:
Lafayette, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Summary
Crossroads Collective a social enterprise of Catholic Charities of Acadiana is seeking a creative and mission-driven Content & Communications Associate to help share our story promote our retail space and support a welcoming customer experience. This unique role blends digital communications marketing and hands-on retail work-perfect for someone who enjoys both creative storytelling and engaging directly with the community. Through your work you will help highlight the impact of our mission while driving awareness sales and support for our programs. If youre passionate about content creativity and connecting with people wed love to hear from you!
Key Responsibilities
- Content Creation & Communications
- Create schedule and manage engaging content across social media platforms (Instagram Facebook TikTok etc.)
- Develop and distribute email communications including promotions and newsletters (via Klaviyo)
- Maintain a consistent brand voice that reflects both Crossroads Collective and Catholic Charities of Acadiana
- Capture photo and video content for products events and community storytelling
- Marketing & Advertising
- Execute and support in-store promotions campaigns and seasonal initiatives
- Assist in planning and promoting sales and special events
- Collaborate with team members to develop creative strategies that increase visibility and foot traffic
- Retail & Customer Experience
- Provide excellent welcoming customer service on the sales floor
- Assist with cashiering and product selection
- Help maintain a clean organized and inviting retail environment
- Represent the mission and values of Catholic Charities of Acadiana in all customer interactions
- Merchandising & Product Discovery
- Identify new products and trends that align with the stores purpose and audience
- Assist with merchandising displays and product placement
- Share insights on customer preferences and sales trends
Job Qualifications
- Strong written and verbal communication skills.
- Experience with social media platforms and content creation (professional or personal).
- Basic knowledge of email marketing tools is a plus.
- Creative mindset with attention to detail.
- Ability to multitask and work in a fast-paced retail environment.
- Customer-service oriented with a positive team-focused attitude.
- Retail marketing or communications experience preferred but not required.
- Ability to stand for extended periods and perform typical retail duties.
- Comfortable using a smartphone or camera for content creation.
Job Specifications
- Medium: Exerting 20 to 50 pounds of force occasionally and/or 10 to 25 pounds of force frequently and/or greater than negligible up to 10 pounds of force constantly to move objects. 100% of the time.
- Job Type: Full-time
- Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Required Experience:
IC
Key Skills
- Compliance Management
- Information Management
- Proofreading
- Social Intelligence
- Content Quality
- Factual Information
- Video Packages
- Conduct Interviews
- Records Management
- Creative Content
- Editorials
- News Stories
- Newsgathering
- Content Reviews
About Company
Catholic Charities of Acadiana cares for the sacred dignity of all human life, especially the most vulnerable. CCA offers essential services to individuals and families experiencing hunger, poverty, and homelessness in Acadiana.
