Marine Parts & Service Manager
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Job Location:
Port Charlotte, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Parts & Service Manager
Location: Port Charlotte FL
Company: Harbor Marine
About Us
We are a fast-growing startup boat dealership focused on delivering exceptional customer experiences high-quality marine products and reliable service. As we build our brand from the ground up were looking for a driven hands-on Parts & Service Manager to lead and shape our service operations.
Position Overview
The Parts & Service Manager will be responsible for launching managing and scaling the dealerships service and parts departments. This role requires a strong leader who can balance operational efficiency customer satisfaction and revenue growth while building processes from scratch.
Key Responsibilities
- Department Leadership: Build and manage the service and parts departments including hiring training and developing technicians and support staff
- Operations Management: Establish workflows service processes and inventory systems to ensure efficiency and profitability
- Customer Experience: Deliver top-tier service handle escalations and build long-term customer relationships
- Revenue Growth: Drive service and parts sales through up selling service packages and preventative maintenance programs
- Inventory Control: Manage parts ordering stocking levels vendor relationships and cost control
- Scheduling & Workflow: Oversee service scheduling technician productivity and turnaround times
- Compliance & Safety: Ensure all work meets manufacturer standards warranty requirements and safety regulations
- Startup Contribution: Collaborate with ownership on systems tools and strategies to scale the business
Qualifications
- 37 years of experience in marine powersports automotive or similar service management
- Strong knowledge of mechanical systems (marine experience preferred but not required)
- Proven leadership and team-building experience
- Experience with service department KPIs inventory management and P&L responsibility
- Ability to thrive in a fast-paced startup environment with evolving processes
- Strong communication organization and problem-solving skills
What Were Looking For
- A builder mindsetyoure excited to create processes not just follow them
- Accountability and ownershipyou treat the business like its your own
- Customer-first mentality with a focus on long-term relationships
- Someone who can balance hands-on work with strategic thinking
Compensation & Benefits
- Competitive base salary performance-based bonuses
- Opportunity for growth into senior leadership as the dealership scales
- Paid time off and holidays
- Health benefits
- 401K Match
- Employee discounts on products and services
Why Join Us
This is a rare opportunity to get in on the ground floor of a growing marine dealership and play a key role in shaping its success. If youre looking to make a real impact and grow with a company we want to hear from you.
Required Experience:
Manager
Key Skills
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