Contract Service Manager Project Engineer

Oxfordshire - UK

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

SECOM is looking for a capable and hands-on Contract Service Manager / Project Engineer to support a high-profile customer contract. This is a varied role that combines field leadership engineer support technical problem-solving and service coordination.

It would suit someone who enjoys being close to the operation can organise activity effectively and is confident supporting engineers and customers in a fast-moving environment.

Working as part of SECOMs service operation you will take a leading role in the day-to-day coordination of service maintenance and project-related activity. You will work closely with internal teams and customer stakeholders to ensure work is planned properly engineers are supported and service delivery remains safe compliant and responsive.

What You Will Be Doing

You will coordinate daily service activity across a dedicated contract ensuring engineers are briefed supported and deployed effectively.

You will work with customer contacts and internal support teams to:

Plan workstreams
Respond to operational issues
Maintain continuity across service installation and decommissioning activity

You will provide day-to-day guidance to engineers offering technical support and practical direction where needed.

You will also help oversee:

Planned maintenance scheduling
Contract reporting
Compliance tracking
Training requirements

This ensures the team remains effective and fully compliant.

This role also requires a willingness to support the operation directly in the field when required including occasional practical cover and involvement in contract-specific logistical duties.

What We Are Looking For

We are looking for someone with a strong background in:

Service engineering
Service supervision
Field operations within CCTV electronic security or a similar technical service environment

You should have experience:

Coordinating engineers in the field
Managing competing priorities
Working closely with customers and internal support teams

You will need:

Sound technical knowledge
Strong organisational skills
Confidence to make decisions in a live operational setting

The successful candidate will be practical reliable and adaptable with the ability to balance office-based coordination with field-based support.

Experience of planned maintenance compliance oversight and technical service delivery would be highly beneficial.

Why This Role May Appeal

This is an opportunity to take ownership of a visible and important contract role with a high degree of operational involvement.

It offers:

Variety
Responsibility
The chance to make a direct impact on service quality team performance and customer satisfaction

The Company

SECOM Plc is a leading provider of customised security and fire solutions and part of the global SECOM Group headquartered in Japan operating across 22 countries. We are committed not only to protecting people and property but also to supporting our employees with a strong benefits package excellent career development opportunities and access to the SECOM Rewards Programme which offers exclusive discounts at over 900 UK retailers on groceries travel utilities and more.

Our commitment extends beyond our people to the planet with sustainability at the heart of our operations. Weve earned a Gold rating from EcoVadis for our sustainable practices and are actively working towards achieving net-zero emissions.

With a 4.3 out of 5 rating on Glassdoor SECOM is recognised for fostering a positive work environment where employees are valued and supported.

The Benefits

Employee Assistance Programme

State of the art IT equipment

Volunteer
days

Flexible Working

Private Dental Scheme

Life Insurance

Cycle to Work Scheme

EAP & Counselling Services

Discount on Gym Memberships

Documents

Required Experience:

Manager