Lead Infrastructure Engineer

JPMorganChase

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profile Job Location:

Buenos Aires - Argentina

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Description

Responsibilities

  • Primary technical lead for the Network Enhanced Support Team (NEST) which includes being responsible for technical guidance mentoring and complex troubleshooting
  • Primary escalation point for issues without existing runbooks or processes
  • Develop and manage consistent reporting working effectively at all levels and providing progress communications to stakeholders on a regular basis
  • Drive continuous improvement by establishing best practices and innovating approaches to program and project management

Qualifications

  • BS/BA degree or equivalent experience

  • 5 years of related production network support lead experience in a lead role

  • Advanced understanding of business technology drivers and their impact on architecture design performance and monitoring best practices

  • Broad support experience including understanding of Cisco Juniper and Fortinet systems

  • Understanding of SD-WAN networking

  • Proven ability to manage multiple efforts addressing issues in a timely manner ensuring least impact on timeline and overall risk; organized structured work style

  • Excellent communication skills plus proven relationship building abilities

  • Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward

  • Demonstrated initiative and creativity to ensure successful and timely execution strategic thinker with proven analytical ability

  • Ability to resolve new issues and develop documentation or processes to enable others to address similar problems in the future

  • Familiarity with JPMorgan Chase & Co. policies preferred as well as retail branch technology and systems




Required Experience:

IC

DescriptionResponsibilitiesPrimary technical lead for the Network Enhanced Support Team (NEST) which includes being responsible for technical guidance mentoring and complex troubleshootingPrimary escalation point for issues without existing runbooks or processesDevelop and manage consistent reportin...
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Key Skills

  • Jenkins
  • Ruby
  • Python
  • Active Directory
  • Cloud
  • PowerShell
  • Windows
  • AWS
  • Linux
  • SAN
  • Java
  • Troubleshoot
  • Backup
  • Puppet
  • hardware

About Company

Company Logo

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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