Responsibilities
Drive continuous improvement by establishing best practices and innovating approaches to program and project management
Qualifications
BS/BA degree or equivalent experience
5 years of related production network support lead experience in a lead role
Advanced understanding of business technology drivers and their impact on architecture design performance and monitoring best practices
Broad support experience including understanding of Cisco Juniper and Fortinet systems
Understanding of SD-WAN networking
Proven ability to manage multiple efforts addressing issues in a timely manner ensuring least impact on timeline and overall risk; organized structured work style
Excellent communication skills plus proven relationship building abilities
Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
Demonstrated initiative and creativity to ensure successful and timely execution strategic thinker with proven analytical ability
Ability to resolve new issues and develop documentation or processes to enable others to address similar problems in the future
Familiarity with JPMorgan Chase & Co. policies preferred as well as retail branch technology and systems
Required Experience:
IC
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more