Observability Engineer (Splunk)

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Job Description

Job Title: Observability Engineer (Splunk)

Locations: Jacksonville FL; Boston MA; Kanas City MO Hybrid 6x a month

Get To Know Us:

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code including jeans
• Your Future: 401k Matching Program Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off Sick Leave Paid Holidays
• Your Wellbeing: Medical Dental Vision Employee Assistance Program Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds Talents and Experiences of Our Employees
• Training: Hands-On Team-Customized including SS&C University
• Extra Perks: Discounts on fitness clubs travel and more!

What You Will Get To Do:

Splunk Platform (OnPrem)

• Assist in the day-to-day health reliability and performance of Splunk Enterprise (onprem) including installs upgrades monitoring backups and recovery.
• Design operate and evolve distributed Splunk architectures including Search Head Clusters (SHC) and Indexer Clusters.
• Manage ingestion and indexing pipelines end-to-end including forwarders parsing rules and index design/retention.
• Develop and maintain SPL searches dashboards alerts and data models that are operationally meaningful and actionable.
• Operate storage and retention strategies; contribute to SmartStore planning/implementation where appropriate.

Observability Enablement

• Partner with infrastructure and application teams to onboard telemetry correctly and sustainably (logs metrics traces and events).
• Define and enforce observability standards (naming tagging retention alert thresholds and dashboard patterns).
• Improve signal-to-noise: reduce alert fatigue and increase actionable well-contextualized alerts.

Linux & Infrastructure Operations

• Execute production changes independently and safely: instance resizing/replacement storage migrations network/IP cutovers and maintenance-window execution.
• Apply sound engineering judgment to minimize downtime and preserve rollback options.
• Create and improve runbooks automation and post-change verification checklists.

Required Qualifications

Splunk (OnPrem Splunk Enterprise)

• Hands-on experience administering Splunk Enterprise in onprem environments (not exclusively Splunk Cloud).
• Strong understanding of configuration layering knowledge objects and Splunks data pipeline (input parsing indexing search).
• Experience with distributed Splunk (SHC and indexer clustering) including troubleshooting and performance tuning.
• Working knowledge of SPL dashboards and alerting suitable for production operations.

Linux / CLI Fluency (NonNegotiable)

• Comfortable operating primarily from the command line; can inspect and manipulate files and system state quickly and safely.
• Bash systemd process troubleshooting and /proc familiarity.
• Text and data tooling: vi (or equivalent) regex sed/awk jq pipelines.
• SSH identities & certificates rsync RPM packages/repos tar/zip DNS basics curl.
• Filesystem and storage competence: mounts disk space management LVM concepts growth/resize patterns.
• Practical Git skills (beyond the happy path).

Operational Expectations

• Plan changes with impact analysis communications validation and rollback.
• Demonstrate production rigor: backups change windows and post-change verification.
• Maintain clear documentation and handoffs; leave systems better than you found them.

What You Will Bring:

• Degree in Computer Science or related degree
• 5 years of experience
• Splunk Enterprise Certified Admin (or equivalent experience).
• SmartStore configuration and operational experience.
• AWS fundamentals (EC2 EBS VPC) and hybrid connectivity patterns.
• Telemetry pipelines from containerized applications; OpenTelemetry familiarity.
• OpenShift/Kubernetes exposure; configuration management tools (Salt/Ansible); containers/K3S.
• Ability and willingness to teach and uplift team practices.

What We Value

• Curiosity and continuous learning.
• Strong judgment and clear thinking under pressure.
• Ownership mentality and bias toward automation and repeatability.
• Communication that is direct respectful and documented.

This Role May Not Be a Fit If

• You require detailed runbooks for every task and avoid ambiguity.
• You are uncomfortable in a terminal-first workflow.
• You prioritize speed over safety in production environments.

Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website: explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.