Observability Engineer (Splunk)

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Job Description

Job Title: Observability Engineer (Splunk)

Locations: Jacksonville FL; Boston MA; Kanas City MO Hybrid 6x a month

About the Role

As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design implement and operate solutions that help clients manage data automate processes and scale their businesses with confidence.

You will work with industry experts modern platforms and evolving technologies gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

Splunk Platform (OnPrem)

• Assist in the day-to-day health reliability and performance of Splunk Enterprise (onprem) including installs upgrades monitoring backups and recovery.
• Design operate and evolve distributed Splunk architectures including Search Head Clusters (SHC) and Indexer Clusters.
• Manage ingestion and indexing pipelines end-to-end including forwarders parsing rules and index design/retention.
• Develop and maintain SPL searches dashboards alerts and data models that are operationally meaningful and actionable.
• Operate storage and retention strategies; contribute to SmartStore planning/implementation where appropriate.

Observability Enablement

• Partner with infrastructure and application teams to onboard telemetry correctly and sustainably (logs metrics traces and events).
• Define and enforce observability standards (naming tagging retention alert thresholds and dashboard patterns).
• Improve signal-to-noise: reduce alert fatigue and increase actionable well-contextualized alerts.

Linux & Infrastructure Operations

• Execute production changes independently and safely: instance resizing/replacement storage migrations network/IP cutovers and maintenance-window execution.
• Apply sound engineering judgment to minimize downtime and preserve rollback options.
• Create and improve runbooks automation and post-change verification checklists.

Operational Expectations

• Plan changes with impact analysis communications validation and rollback.
• Demonstrate production rigor: backups change windows and post-change verification.
• Maintain clear documentation and handoffs; leave systems better than you found them.

Required Experience

• Degree in Computer Science or related degree
• 5 years of experience
• Splunk Enterprise Certified Admin (or equivalent experience).
• SmartStore configuration and operational experience.
• AWS fundamentals (EC2 EBS VPC) and hybrid connectivity patterns.
• Telemetry pipelines from containerized applications; OpenTelemetry familiarity.
• OpenShift/Kubernetes exposure; configuration management tools (Salt/Ansible); containers/K3S.
• Ability and willingness to teach and uplift team practices.

What Sets You Apart

• Curiosity and continuous learning.
• Strong judgment and clear thinking under pressure.
• Ownership mentality and bias toward automation and repeatability.
• Communication that is direct respectful and documented.

This Role May Not Be a Fit If

• You require detailed runbooks for every task and avoid ambiguity.
• You are uncomfortable in a terminal-first workflow.
• You prioritize speed over safety in production environments.

Join SS&C where innovation meets global opportunities. Click here to apply.

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Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.