Service Technician

Vancouver, WA - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Direct Hire

Madden Industrial Craftsman is looking for a skilled Service Technician for our client in Vancouver WA who specializes in pumps and hydronic equipment.

THIS IS A DIRECT HIRE POSITION.

JOB SUMMARY

Responsible for providing start-up warranty and billable service for all product lines.
Identity and/or repair replacement needs; providing necessary information on the proper uses of the equipment and assisting in other skilled trades as required.

Essential Functions:

Technical:

Perform new equipment start-ups tuning troubleshooting repairing and providing technical direction for customers and maintenance personnel.
Perform equipment startup by verifying equipment is installed setup and programmed to manufacturers Installation & Operation Manuals (IOMs).
Equipment includes but is not limited to: pumps boilers water heaters package systems chillers cooling towers heat pumps and VFDs.
Set-up communications between equipment and troubleshoot interface with Building Management Systems.
Add manufacturer recommended hardware components in the field when needed.
Perform wiring or rewiring between electrical panels and equipment as required.
Perform voltage measurements on live equipment up to 480 volts.
Work with live panels that potentially present arc flash hazards.
Update equipment system software as required.
Troubleshoot systems utilizing diagnostic tools such as data loggers multi-meters process meters laser alignment tools and combustion analyzers.
Keep up to date on the equipment
Provide start-up operating and maintenance training for the customer.
Attend factory schools virtual or in person for training as assigned.
Pursue additional formal education as needed.

Customer Service

Offer telephone support for start-up and troubleshooting.
Present a professional positive and helpful attitude always when with customers and co-workers. Exhibit an understanding of human relations and functions as a team player.
Observe additional maintenance needs requiring attention and report those to the appropriate supervisor and a recommendation of necessary/needed replacement parts/equipment.

Administration

Submit timely reports.
Responsible for truck tool inventory.

Miscellaneous

Always work safely.
Adhere to department and company policies and procedures.
Work with minimum supervision
Based upon business needs you may be required to work overtime.
Adhere to company policy regarding rest and meal breaks.
If necessary ability to work out- of- town and stay overnight to complete work.
Maintain company vehicle by following the vehicle manufacturers suggested maintenance intervals.

Competencies

Customer/Client Focus.
Communication Proficiency.
Technical Knowledge.
Results Driven.
Organizational Skills.
Travel is expected for this position.

Required and Education Experience

Minimum 3 years experience related to equipment in commercial or industrial applications such as: HVAC plumbing boilers pumping.
Continuous quality improvement.
Ability to prioritize tasks according to company goals and objectives.
Strong technical skills diagnostic capabilities and aptitude to learn new technologies and systems.
Clean driving record.
Basic or intermediate writing skills.
General computer experience with MS Outlook Word PowerPoint and Excel.

Preferred and Education Experience

Minimum 5 years experience : HVAC plumbing boilers pumping.
Knowledge of direct digital controls and VFD experience are desirable.
Where applicable relevant licenses pertaining to HVAC EPA electrical plumbing boilers.
High School Graduate or GED.
Associates Degree from accredited school in any of the following: a plus
- Electrical/Electronics
- HVAC
- Plumbing
- Boiler

Required Experience:

Direct HireMadden Industrial Craftsman is looking for a skilled Service Technician for our client in Vancouver WA who specializes in pumps and hydronic equipment.THIS IS A DIRECT HIRE POSITION.JOB SUMMARYResponsible for providing start-up warranty and billable service for all product lines.Identity ...