Customer Authentication Engineer

Thank you for your interest in a career at Regions. At Regions we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results dedicated to quality strength and integrity and possess the drive to succeed then we are your employer of choice.

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Job Description:

At Regions the Customer Authentication Engineer manages the day-to-day maintenance and operation of Authentication and related security systems to ensure that controls are adequate and effective in protecting the customers environment and employees.

Primary Responsibilities

• Performs administration duties for the Identity and Authentication platforms
• Develops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms including on-premise and cloud-based deployments
• Serves as support for architecture support engineering and application development issues related to Customer Authentication and Identity
• Analyzes troubleshoots and develops third-party integrations for related authentication and identity tools
• Assists with establishes plans and protocols to protect data and information systems against unauthorized access modification and/or destruction
• Assists with compiling technical reports on daily activities
• Analyzes and advises on new authentication technologies and program conformance
• Maintains knowledge of current and emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activities
• Analyzes security scenarios and provides data-driven solutions and recommendations to management

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• Bachelors degree and two (2) years of experience in Information Security/Technology
• Or Associates degree and four (4) years of experience in Information Security/Technology

Preferences

• Experience with Agile methodology and SDLC concepts/tools (Git Atlassian stack)
• Experience with cloud-based technologies and environments such as AWS and Azure
• Experience with Linux/Unix Windows scripting (with programming languages such as Bash PowerShell or Perl) SQL LDAP and web services
• Experience with one or more programming languages such as Java C# C/C Python or JavaScript
• Ability to articulate complex technical concepts/scenarios to both technical and non-technical audiences
• Familiarity with FIDO Webauthn OTP Biometrics and multifactor authentication (MFA) platforms
• Financial services experience
• Relevant security certifications (e.g. CISSP CIAM etc.)
• Strong understanding of Active Directory LDAP RADIUS NTLM Kerberos and ADFS
• Strong understanding of SAML OAUTH OIDC and JWT
• Strong understanding of TCP/IP network security principles and troubleshooting

Skills and Competencies

• Ability to multi-task to be self-initiated and work independently
• Excellent customer service and interpersonal skills
• Good time management skills
• Knowledge and skill in technical problem resolution
• Strong attention to detail and outstanding analytical skills
• Strong organizational research analytical and/or problem-solving skills to evaluate situations make recommendations and take effective action
• Strong written and verbal communication skills

This position is intended to be onsite now or in the near future. Associates will have regular work hours including full days in the office three or more days a week. The manager will set the work schedule for this position including in-office expectations. Regions will not provide relocation assistance for this position and relocation would be at your expense. The locations available for this role are Birmingham AL Atlanta GA Nashville TN or Charlotte NC.

Regions will not sponsor applicants for work visas for this position at this time. Applicants for this position must currently be authorized to work in the United States on a full-time basis.

Position Type

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience skills knowledge contribution job location and most importantly performance in the job role. As these factors vary by individuals pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

Median:

Incentive Pay Plans:

Benefits Information

Regions offers a benefits package that is flexible comprehensive and recognizes that one size does not fit all for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time

• 401K with Company Match

• Medical Dental and Vision Benefits

• Disability Benefits

• Health Savings Account

• Flexible Spending Account

• Life Insurance

• Parental Leave

• Employee Assistance Program

• Associate Volunteer Program

Please note benefits and plans may be changed amended or terminated with respect to all or any class of associate at any time. To learn more about Regions benefits please click or copy the link below to your browser.

DetailsRiverchase Operations Center

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