OCRIDP Developer

IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT COMPUTER SPECIALIST (SOFTWARE) OR COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) AND TITLE WHEN APPLYING.

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly efficiently and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOFs Finance Information Technology (FIT) Division designs builds and supports all facets of DOFs computer systems including hardware software applications infrastructure telephone and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments land records property assessment parking adjudications customer service and the Sheriffs public safety work.

FIT is working towards digitizing and automating DOFs remaining paper application processes to achieve greater efficiency for its business staff and customers. Therefore FIT is seeking a developer with proven experience building solutions based on OpenText Intelligent Capture and Azure Document Intelligence for optical character recognition (OCR) and for intelligent document processing (IDP). The successful candidate will be capable of both hands-on development and solution architecture working closely with business partners to streamline and modernize document ingestion classification data extraction validation and integration across enterprise workflows.

Reporting to FIT Operations Officer the OCR/IDP Developers responsibilities include but are not limited to:

-Develop configure and maintain end to end OCR and IDP pipelines using OpenText Intelligent Capture including document ingestion classification models extraction rules validation logic and workflow automation.
-Build and deploy Azure Document Intelligence models including custom layout and prebuilt models to support processing of structured semi structured and unstructured documents.
-Integrate OCR and IDP outputs with enterprise systems such as ERP CRM Property and Tax Management systems content management and workflow platforms via APIs queues or RPA including RPA tools
-Optimize recognition accuracy through model tuning training datasets field level improvements and exception handling strategies.
-Implement monitoring logging and performance tuning for high volume document processing environments.
-Collaborate with business analysts to translate requirements into scalable technical solutions.
-Ensure compliance with security privacy and data handling standards.
-Troubleshoot production issues and lead root cause analysis for OCR/IDP failures.
-Develop reusable components templates and best practices to standardize document processing across the organization.
-Collaborate with infrastructure and cloud teams to ensure optimal deployment scaling and security of OCR/IDP solutions.
-Conduct proof of concepts and technology evaluations to assess new OCR/IDP capabilities AI/ML enhancements and automation opportunities.
-Document system configurations workflows and technical designs to support maintainability knowledge transfer and audit readiness.
-Support user acceptance testing and training helping business teams adopt new document automation capabilities.
-Participate in continuous improvement initiatives identifying opportunities to streamline processes reducing manual intervention and enhance data quality.

Additional Information:

In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

COMPUTER SPECIALIST (SOFTWARE) - 13632

Qualifications :

(1) A baccalaureate degree from an accredited college including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing programming debugging maintaining implementing and enhancing computer software applications systems programming systems analysis and design data communication software or database design and programming including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in 1 above including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However all candidates must have a four year high school diploma or its educational equivalent plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations technical support quality assurance (QA) hardware installation help desk or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV in addition to the Qualification Requirements stated above individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration database management systems operating systems data communications systems capacity planning and/or on-line applications programming.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time