Partnerships Specialist On-Site
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Do you enjoy building strong relationships and delivering exceptional service
As the Partnerships Specialist you will support our Partnership distribution channel via this handson peoplefocused role where youll work closely with thirdparty partners their teams and customers playing a key role in strengthening advocacy for the bank and driving sustainable growth.
Location: Bundaberg Hobart or Brisbane
About the role
As a Partnerships Specialist youll support the daytoday operations of the Partnerships channel ensuring partners and customers receive a seamless highquality experience. Youll act as a trusted point of contact contribute to process improvements and play an important role as first line of defence in identifying and managing operational and risk issues.
This role is ideal for someone with experience in retail banking or financial services with strong skills in collaboration administration and communication to build trusted relationships.
Key responsibilities
- Support Partnership channel operations including account origination customer management and partner interactions
- Provide exceptional service to partners customers and internal stakeholders
- Contribute to continuous improvement of processes to enhance customer experience and efficiency
- Identify and escalate emerging or potential risks supporting customer security and the banks reputation
- Manage incidents and complaints in line with established processes
- Work collaboratively across teams to achieve shared objectives
- Comply with all risk compliance privacy and security obligations
About you
Youre organised proactive and customerfocused with the confidence to work independently while contributing positively to a team environment.
Youll bring:
- 23 years experience in retail banking or financial services (desirable)
- Experience providing customer service and supporting internal and external relationships
- An understanding of banking risk and compliance obligations
- Strong written and verbal communication skills
- The ability to problemsolve and see issues through to resolution
- Good planning time management and attention to detail
- Confidence using workplace systems and office tools
Why join us
- Supporting Bundaberg based team with options to work from either Brisbane or Hobart
- Chance to contribute to the banks growth reputation and customer outcomes
- Discounts on 1000s retailers across Australia
Please apply by following the link above by Sunday 19th April 2026. For any questions please contract .
Employment with MyState is subject to background checks including Bankruptcy Police and Credit check to verify your suitability to work in the finance sector. We are an equal opportunity employer committed to creating an inclusive work environment where everyone is valued.
Required Experience:
IC
Key Skills
About Company
We're a bank that does both numbers & feelings, with smart tech and people that care. Our customers are human and that’s how we treat them.
