Solutions Engineer

Arlington, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

As a Solutions Engineer you will work closely with Auterions customers and partners to deploy our technology into their stacks and to support them during their integration journey. This role combines hands-on implementation of cutting-edge technology with effective client & project management skills. You will solve quests ranging from hardware systems and sensor integration questions to flight control problems where you will interact with our teams to help our client bring their drones safely to the sky. You will be our interface to the customers engineering team.

Responsibilities and Duties

Solutions Adoption: Manage and support the end-to-end implementation of Auterions technology into the applications & tech stack of our customers.
Deal Support: Provide sales support by coordinating and managing sales-related activities such as preparing and processing quotes orders and invoices.
Technical Design: Work with the product engineering team on designing and implementing features (on an embedded linux and microcontroller/RTOS environment).
Customer Engagement: Respond to customer inquiries and resolve issues in a timely and professional manner ensuring customer satisfaction and loyalty.
Technical Documentation and Enablement: Closely work with Auterions product engineering and support teams to further build & grow our product offerings and documentation.
Cross-functional Collaboration: work with internal departments such as finance marketing and operations to ensure seamless communication and coordination of sales-related activities.

Qualifications and Skills

3 years experience in a solutions or sales engineering role ideally within startups scale-ups with experience in robotics technologies an added bonus.
Bachelors degree in Engineering Computer Science Information Technology or related field.
Proficiency in customer facing aspects of engineering working and interfacing directly with customers.
UAV piloting experience with knowledge of drone flight control systems such as PX4 being a nice to have.
Experience with Zendesk and/or other ticketing systems.
Experience in software engineering (C).
Experience with Electrical and mechanical integration modification and prototyping.
Mechanical design expertise; 3D printing soldering assembly mounting and wiring of electronic subassemblies.
Willingness to work flexible hours and travel internationally.
Willingness to work with contested countries.
US Citizenship required with eligibility to obtain clearances.

Benefits

Flexible working hours
Stock Options
Unlimited PTO
Health Insurance (includes dental & vision)
Medical flex spending
Life Insurance
Retirement Plan - 401k with company match
Enhanced maternity & paternity leave
Learning and development opportunities

About Auterion

We are building the leading software platform for AI-powered autonomous systems for enterprise and government customers. Our team is supporting the most important missions and solving the most challenging problems.

At Auterion we bring together the sharpest minds who love to solve the hardest problems. Join a vibrant team built on innovation openness and excellence where youll be empowered to develop ideas collaborate across all levels and make an impact that matters.

Required Experience:

Responsibilities and Duties

Solutions Adoption: Manage and support the end-to-end implementation of Auterions technology into the applications & tech stack of our customers.
Deal Support: Provide sales support by coordinating and managing sales-related activities such as preparing and processing quotes orders and invoices.
Technical Design: Work with the product engineering team on designing and implementing features (on an embedded linux and microcontroller/RTOS environment).
Customer Engagement: Respond to customer inquiries and resolve issues in a timely and professional manner ensuring customer satisfaction and loyalty.
Technical Documentation and Enablement: Closely work with Auterions product engineering and support teams to further build & grow our product offerings and documentation.
Cross-functional Collaboration: work with internal departments such as finance marketing and operations to ensure seamless communication and coordination of sales-related activities.

Qualifications and Skills

3 years experience in a solutions or sales engineering role ideally within startups scale-ups with experience in robotics technologies an added bonus.
Bachelors degree in Engineering Computer Science Information Technology or related field.
Proficiency in customer facing aspects of engineering working and interfacing directly with customers.
UAV piloting experience with knowledge of drone flight control systems such as PX4 being a nice to have.
Experience with Zendesk and/or other ticketing systems.
Experience in software engineering (C).
Experience with Electrical and mechanical integration modification and prototyping.
Mechanical design expertise; 3D printing soldering assembly mounting and wiring of electronic subassemblies.
Willingness to work flexible hours and travel internationally.
Willingness to work with contested countries.
US Citizenship required with eligibility to obtain clearances.

Benefits