ServiceNow Architect

ServiceNow Architect

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you Join our top-notch team of approximately 48000 diverse and high-performing professionals globally who are making their mark on some of the worlds most beloved brands including DEWALT BLACKDECKER CRAFTSMAN STANLEY CUB CADET and HUSTLER.

The Job:

As the ServiceNow Architect youll be part of our HRIS team working as a remote ServiceNow HRSD Architect leads the architecture design and delivery of ServiceNow HR Service Delivery (HRSD) solutions for enterprise clients. This role acts as the technical authority for HRSD modulesincluding Case & Knowledge Management Employee Center/Portal Lifecycle Events and moreensuring scalable secure and high-performing solutions that align with business requirements and ServiceNow best practices. The architect collaborates closely with stakeholders mentors technical teams and oversees integrations with Workday. As a key member of our HRIS team you will:

• Solution Architecture & Design
  • Lead end-to-end architecture and implementation of ServiceNow HRSD solutions (Employee Center/Portal Lifecycle Events).
  • Translate business requirements into scalable technical designs and architecture documents.
  • Design and oversee integrations with Workday (global platform)
  • Ensure solutions align with ServiceNow platform best practices security standards and performance optimization.
  • UnderstandthefundamentalsofGenAIandAgenticAIwithinServiceNowsHRplatform:ThisincludesgraspingthecurrentcapabilitiesofNowAssistandtheimpactofAIonHRprocesses
  • Understand interactions between HRSD and ITSM processes
• Client Engagement & Advisory
  • Facilitate discovery and design workshops with stakeholders clarifying requirements and shaping platform roadmaps.
  • Serve as a trusted advisor identifying risks recommending optimizations and ensuring client satisfaction.
• Technical Leadership
  • Act as the technical go-to for the team guiding consultants and developers during delivery.
  • Provide architectural governance code reviews solution validation and Go-Live readiness.
  • Mentor and support internal capability building for technical teams.
• Quality Assurance & Documentation
  • Conduct architecture reviews impact assessments and feasibility analysis for new features and enhancements.
  • Own the creation of technical documentation architecture diagrams and data models.
  • Ensure technical quality and adherence to platform standards.
• Continuous Improvement
  • Stay updated with ServiceNow HRSD features and industry trends.
  • Participate in roadmap planning platform upgrades and release management.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. Youre not intimidated by innovation. Wouldnt it be great if you could do your job and do a world of good In fact you embrace it. You also have:

• Experience
  • 7 years architecting ServiceNow solutions including 3 years of HRSD design and implementation
  • 5 years building and optimizing Employee Center/Portal experiences with attention to UI/UX.
  • Proven experience leading complex enterprise-scale ServiceNow implementations.
• Technical Skills
  • Deep hands-on experience with ServiceNow HRSD modules: Case & Knowledge Management Employee Service Center HR workflows Lifecycle Events Service Portal.
  • Hands-onexperienceandpracticalapplicationofAIinHRSD.
  • Proficiency in configuring ServiceNow HRSD modules and workflows for automating HR processes and ensuring they are integrated with ITSM processes
  • Solid understanding of ServiceNow platform capabilities
  • Strong understanding of HR processes employee lifecycle and service management frameworks.
  • Experience integrating ServiceNow with Workday
  • Experience with Employee Center Pro UI Builder Workspace or custom portal components is a plus.
  • Familiarity with platform architecture.
• Certifications
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Implementation Specialist (HRSD SPM CSM FSM or other)

The Details:

Youll receive a competitive salary and a great benefits plan including:

• Medical dental life vision disability 401(k) Employee Stock Purchase Plan paid time off and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place youll want to be and stay. Being part of our team means youll get to:

• Grow: Be part of our global company with 20 brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources including our digital learning portal.
• Belong: Experience an awesome place to work where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism giving back and sustainable business practices.

Whats more youll get that pride that comes from empowering makers doers protectors and everyday heroes all over the world. Were more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. Were visionaries and innovators. As successful as weve been in the past we have so much further to go. Thats where you come in. Join us!

#LI-NM1

#LI-Remote

The base pay range for this position in Maryland is 115800.00 - 231600.00 USD Annual. Pay is based on market location and may vary depending on job-related knowledge skills and experience. A sign-on payment may be provided as part of the compensation package in addition to a full range of medical financial and/or other benefits dependent on the position offered. Applicants should apply via Stanley Black and Deckers internal or external careers site.

We Dont Just Build The World We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative tech-driven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.

Benefits & Perks

Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays & personal days and tuition reimbursement. And of course discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What Youll Also Get

Career Opportunity: Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.

Purpose-Driven Company:
Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic.

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