About the Role
In this role youll drive operational excellence by ensuring our internal technology reliably supports how we work today and how well scale tomorrow.
Youll blend strategic ownership with hands-on leadership covering IT operations internal tooling security fundamentals and employee-facing support. We value innovation and are seeking someone eager to bring fresh ideasespecially around automating and streamlining workflows to keep Rossum productive and secure.
What Youll Do
You will be a critical contributor to our functional efforts managing day-to-day operations while identifying strategic improvements. Youll collaborate with cross-functional teams to deliver exceptional support and results.
Key responsibilities include:
Owning the IT Operations strategy ensuring our internal systems are reliable secure and ready to scale.
Leading and developing the IT Operations team setting clear priorities and mentoring team members.
Managing the full lifecycle of IT from internal support and device management to vendor licenses and budgets.
Partnering with Security Legal and Compliance on audits (like ISO 27001 or SOC 2) and risk mitigation.
Using data and feedback to continuously improve IT reliability and the overall employee experience.
Who You Are
Were looking for a pragmatic service-oriented leader who brings:
Extensive experience in IT Operations or Management ideally within a high-growth SaaS environment.
A balance of hands-on execution and strategic thinking with a proven track record of managing complex IT projects.
Deep technical knowledge of SaaS tooling access control and device management for distributed or hybrid teams.
A proactive and empathetic approach to problem-solving with the ability to partner effectively with senior leaders and non-technical stakeholders.
Strong communication skills in English and a passion for continuous learning and team development.
What Success Looks Like
Within 3 Months: Youll have a deep understanding of our IT landscape and security posture building strong relationships across People Security and Engineering.
Within 6 Months: Youll have improved the reliability of our support systems enabling the team to shift from reactive tasks to proactive improvements.
Within 12 Months: IT Operations will be scaling smoothly with our growth serving as a trusted partner that enables seamless productivity and collaboration.
Why Join Us
At were on a mission to make the world move faster. We use AI to help people save millions of hours on boring manual tasks so they can focus on work that actually matters. We arent a family were a community of people who arent afraid to challenge assumptions and learn from failures.
What sets us apart
Cutting-edge AI tech that is reshaping global business.
A bullshit-free culture where we value honesty and diverse perspectives.
True autonomy in a scale-up atmosphere where your voice is heard regardless of your level.
What We Offer
Hybrid work model with flexible hours - find the balance that works for you.
5 weeks of vacation plus 5 sick/personal days.
An extra 2 weeks of paternity leave.
Stock options (ESOP) so you share in our long-term success.
A dedicated budget for personal development education and language courses.
High-end tech including a MacBook and the peripheral setup of your choice.
Team offsites regular meetups and a MultiSport card.
Required Experience:
Manager
About the RoleIn this role youll drive operational excellence by ensuring our internal technology reliably supports how we work today and how well scale tomorrow.Youll blend strategic ownership with hands-on leadership covering IT operations internal tooling security fundamentals and employee-facing...
About the Role
In this role youll drive operational excellence by ensuring our internal technology reliably supports how we work today and how well scale tomorrow.
Youll blend strategic ownership with hands-on leadership covering IT operations internal tooling security fundamentals and employee-facing support. We value innovation and are seeking someone eager to bring fresh ideasespecially around automating and streamlining workflows to keep Rossum productive and secure.
What Youll Do
You will be a critical contributor to our functional efforts managing day-to-day operations while identifying strategic improvements. Youll collaborate with cross-functional teams to deliver exceptional support and results.
Key responsibilities include:
Owning the IT Operations strategy ensuring our internal systems are reliable secure and ready to scale.
Leading and developing the IT Operations team setting clear priorities and mentoring team members.
Managing the full lifecycle of IT from internal support and device management to vendor licenses and budgets.
Partnering with Security Legal and Compliance on audits (like ISO 27001 or SOC 2) and risk mitigation.
Using data and feedback to continuously improve IT reliability and the overall employee experience.
Who You Are
Were looking for a pragmatic service-oriented leader who brings:
Extensive experience in IT Operations or Management ideally within a high-growth SaaS environment.
A balance of hands-on execution and strategic thinking with a proven track record of managing complex IT projects.
Deep technical knowledge of SaaS tooling access control and device management for distributed or hybrid teams.
A proactive and empathetic approach to problem-solving with the ability to partner effectively with senior leaders and non-technical stakeholders.
Strong communication skills in English and a passion for continuous learning and team development.
What Success Looks Like
Within 3 Months: Youll have a deep understanding of our IT landscape and security posture building strong relationships across People Security and Engineering.
Within 6 Months: Youll have improved the reliability of our support systems enabling the team to shift from reactive tasks to proactive improvements.
Within 12 Months: IT Operations will be scaling smoothly with our growth serving as a trusted partner that enables seamless productivity and collaboration.
Why Join Us
At were on a mission to make the world move faster. We use AI to help people save millions of hours on boring manual tasks so they can focus on work that actually matters. We arent a family were a community of people who arent afraid to challenge assumptions and learn from failures.
What sets us apart
Cutting-edge AI tech that is reshaping global business.
A bullshit-free culture where we value honesty and diverse perspectives.
True autonomy in a scale-up atmosphere where your voice is heard regardless of your level.
What We Offer
Hybrid work model with flexible hours - find the balance that works for you.
5 weeks of vacation plus 5 sick/personal days.
An extra 2 weeks of paternity leave.
Stock options (ESOP) so you share in our long-term success.
A dedicated budget for personal development education and language courses.
High-end tech including a MacBook and the peripheral setup of your choice.
Team offsites regular meetups and a MultiSport card.
Required Experience:
Manager
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