Responsible for providing outstanding customer service to guests by greeting delivering food and bussing while using service initiatives.
Job Description:
Interacts with guests and co-workers in a helpful positive upbeat and professional manner while taking food/beverage orders accepting payment through cash credit check and comps delivery of order to guests and bussing and cleaning of dining area.
Remove dirty dishes glassware and flatware from tables and countertops transports to dish area and maneuvers carts in confined spaces.
Responsible for the monitoring and replenishing of all food and beverage products in work area by stocking counters.
Change out pop bibs as needed throughout shift.
Ensures work area is neat clean and sanitized before throughout shift by wiping counter areas beverage stations sinks and floors as required to maintain a clean and safe work station.
Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.
Maintains all equipment in proper fashion.
Adheres to regulatory safety departmental and company policies.
Supports safety and accident prevention programs (non slip footwear proper lifting).
Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe).
Presents oneself as a credit to Company and encourages others to do the same.
Performs all other related and compatible duties as assigned
EDUCATION and/or EXPERIENCE:
High school diploma GED or comparable experience preferred. Previous cash handling/customer service experience preferred.
Qualifications:
Must be able to perform multiple tasks simultaneously.
Must be a team player.
Must be able to maintain a neat well-groomed professional appearance and uphold the company appearance standards.
Able to be on feet for entire shift.
Physically mobile with reasonable accommodations including ability to lift up to 50lbs including above head and the ability to push pull reach bend twist stoop and stack. Must be able to run on level surfaces as well as up and down stairs.
WORK ENVIRONMENT:
Must be able to work in areas containing dust second hand smoke varying noise and temperature levels lighting vibration crowds and air quality.
Must be able to work in a fast paced environment.
Must be flexible with schedule including nights weekends and holidays as required.
Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team m ... View more